What are the responsibilities and job description for the Business Development Representative position at ROI CX Solutions?
Business Development Representative – Join the ROI Team!
Location: Hybrid (Work from Home Mondays & Fridays, In-Office Tuesdays, Wednesdays, and Thursdays)
Hours: 9:00 AM - 5:00 PM
Job Type: Full-timeCompany Overview: At ROI CX Solutions, we know that success isn’t just about numbers—it’s about people. We’re a driven, high-energy team that loves what we do, and we’re looking for a Business Development Representative who’s ready to grow, learn, and contribute to our fun, collaborative environment. If you’re looking for a role where you’ll be supported, challenged, and genuinely enjoy the people you work with, this is it!
What You’ll Be Doing:
- Connecting with potential clients, qualifying leads, and setting appointments for our closers from Inbound calls
- Building a report and understanding prospects' needs to ensure great fit
- Learning and growing—because we want someone who’s coachable and adaptable
- Handling objections with confidence and professionalism
- Keeping track of leads and follow-ups in our CRM system
What Makes You a Great Fit:
- Phone experience is required – You’re comfortable making and handling calls
- Setter experience is helpful – But if you’re a fast learner, we can train you!
- Coachable & eager to grow – You’re open to feedback and ready to level up
- People-first mindset – You enjoy conversations and can build connections easily
- Resilient & goal-oriented – Challenges don’t discourage you; they motivate you
- Outbound sales experience is helpful – But not a deal-breaker if you have the right attitude
- Quiet home office with reliable internet – When working from home, you need a distraction-free space
- Tech-comfortable – You don’t need to be a pro, but navigating a CRM should feel natural & Phones
Why You’ll Love Working Here:
- A team that feels like family – We support each other, celebrate wins, and keep things positive
- Competitive pay commission – Your hard work pays off, literally
- Continuous learning – We provide training and mentorship to help you succeed
- Balanced work environment – Work from home Mondays & Fridays, and get that in-office energy Tuesday through Thursday
If you’re looking for a team that values both growth and great company culture, we’d love to hear from you! Apply today and let’s build something amazing together.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Call center: 2 years (Required)
- B2B sales: 1 year (Required)
Ability to Commute:
- American Fork, UT 84003 (Required)
Work Location: Hybrid remote in American Fork, UT 84003
Salary : $40,000 - $60,000
