What are the responsibilities and job description for the Appliance Repair Technician position at Roka Appliance Repair?
Appliance Repair Technician Job Description
Location: Denver Metro Area
Compensation: 30-40% Commission-based
About Us: We are a reputable and growing appliance repair company in the Denver Metro Area, committed to providing top-quality repair services and exceptional customer experiences. As we continue to expand, we are looking for skilled and motivated Appliance Repair Technicians to join our team. If you’re passionate about problem-solving, have strong technical skills, and enjoy working independently, this is the perfect opportunity for you!
Position Overview: As an Appliance Repair Technician, you will be responsible for diagnosing, repairing, and maintaining a wide range of residential appliances, including refrigerators, washers, dryers, ovens, dishwashers, and more. You’ll work directly with customers to assess their needs, provide reliable repair solutions, and ensure that appliances are functioning properly. The position offers a competitive commission structure (30-40%) based on the services you provide, with the opportunity to grow your earnings through hard work and exceptional service.
Key Responsibilities:
- Diagnose and repair all major home appliances, including refrigerators, washers, dryers, dishwashers, and ovens.
- Communicate with customers to explain the nature of the problem, the repair process, and estimated costs.
- Provide timely and high-quality repairs while maintaining professionalism and a positive customer experience.
- Maintain accurate records of repairs, parts used, and work completed.
- Stay up-to-date with the latest appliance models and repair techniques.
- Manage your daily schedule effectively, ensuring timely arrival and completion of appointments.
- Handle customer service inquiries and concerns with integrity and clarity.
- Follow company policies, safety protocols, and industry standards to ensure high-quality service.
- Promote additional services, products, or extended warranties when appropriate.
Qualifications:
- Proven experience in appliance repair or a related field.
- Strong technical skills and ability to diagnose and repair a wide range of appliances.
- Excellent customer service skills with a friendly, professional attitude.
- Ability to work independently and manage time efficiently.
- Must have your own reliable vehicle to travel to service calls.
- Good driving record and valid driver’s license.
- Ability to pass a background check.
- Ability to work flexible hours, including weekends, as needed.
- Strong communication skills to interact with customers and team members.
Compensation and Benefits:
- 30-40% commission on repair services performed.
- Flexible work schedule and the ability to earn based on performance.
- Opportunity for growth and advancement within the company.
- Training and ongoing support to ensure your success.
- Potential for bonuses or incentives based on performance.
How to Apply: If you’re ready to take the next step in your career and join a dynamic team, we encourage you to apply today! Please submit your resume along with a brief cover letter outlining your experience and why you’re a great fit for this role.
Job Types: Full-time, Contract
Pay: $26.89 - $35.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Choose your own hours
- Evenings as needed
- Monday to Friday
- No nights
- Rotating weekends
- Weekends as needed
Supplemental Pay:
- Tips
License/Certification:
- Driver's License and vehicle (Required)
Ability to Commute:
- Denver, CO 80224 (Required)
Ability to Relocate:
- Denver, CO 80224: Relocate with an employer provided relocation package (Preferred)
Work Location: In person
Salary : $27 - $35