What are the responsibilities and job description for the Accounts Receivable position at Roligo Dental?
We are looking for a detail-oriented and experienced Accounts Receivable (AR) with a background in the dental industry to manage our revenue cycle efficiently. This role requires knowledge of dental insurance, billing, and terminology, as well as strong problem-solving skills.
Key Responsibilities:
- Follow up on insurance and patient aging accounts by proactively calling insurance companies and patients as needed to ensure timely payments.
- Verify and ensure accuracy of accounts, reconciling discrepancies and making necessary adjustments.
- Post all insurance and patient payments, accurately recording transactions in the practice management system.
- Send bi-monthly patient statements, ensuring that balances are correct and up to date.
- Communicate with patients regarding outstanding balances, setting up payment plans when appropriate.
- Submit insurance claims and follow up on unpaid or denied claims, working closely with insurance companies to resolve issues.
- Monitor and manage accounts for collections, sending overdue accounts to collections as needed. This one from Arlene
- Reconcile accounts and generate AR reports, tracking collections, outstanding balances, and revenue trends.
- Work closely with the billing department and front office team to optimize financial workflows and improve revenue cycle efficiency.
Qualifications & Skills:
- Dental industry/Health Insurance experience is required – familiarity with dental billing, coding (CDT codes), and insurance terminology.
- Proven experience in AR, billing, or collections within a dental practice, DSO, or similar healthcare environment.
- Proficiency in dental practice management software (preferably CareStack).
- Strong knowledge of insurance verification, claim submission, and reimbursement processes.
- Ability to handle patient communications professionally and compassionately regarding financial matters.
- Excellent attention to detail and accuracy in managing financial transactions.
- Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
- Ability to work both independently and collaboratively in a fast-paced, team-oriented environment.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Referral program
Schedule:
- No weekends
Experience:
- Accounts Receivable in Dental/Insurance: 1 year (Required)
Ability to Commute:
- Rochester, NY 14618 (Required)
Ability to Relocate:
- Rochester, NY 14618: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25