What are the responsibilities and job description for the Software Trainer Extraordinaire position at Ron Turley Associates Inc?
Job Description
Job Description
Description : Job Description
Do you get excited seeing a customer catch on to what you’re teaching? Do you love helping others learn better ways to utilize and solve problems through technology? Do you get a strange sense of satisfaction out of helping others succeed? Do you often think about the different ways you can relate, teach, coach, and improve upon software efficiencies? Do you love working with people and serving your team’s needs? If so, keep reading…
The team at RTA is looking for a Software Trainer Extraordinaire with prior fleet experience. This role is responsible for learning how to use a best in industry fleet management system and in turn teaching others to be super users. This role balances superb facilitation skills, instructional design, problem solving, and technological advancements in creating easy to follow curriculum. As a member of this kick ass company, you will be involved in helping shape teaching agenda, strategy, direction, and engaging with our customers by teaching them best practices both on-site, virtually, and e-learning. This position plays a key part in not only the success of our company, but ultimately in the success of our clients.
What We’re Looking For
In general, someone who :
- Feels at home being a member of a healthy team. This means they aren’t afraid to mix it up or be held accountable by the team and they are willing to hold others accountable as well. People with trust issues and insecurity need not apply. No, seriously.
- Passionately cares about our clients and helping them be more successful. Our clients are fleet managers, parts clerks, automotive technicians, and they maintain everything from squad cars to school buses so that everyone comes home safely at the end of the day.
- Thinks of themselves less, while not thinking less of themselves. They are other-centric and compassionate.
- Is willing to lift boxes, clean floors, and hold doors if that’s what it takes to get something done.
- Loves to read, learn, grow, and stretch themselves. Bonus points for each book you’ve read by Patrick Lencioni.
- Is constantly looking for more : more to learn, more to do, and more opportunity.
- Having fleet experience is preferred.
Specifically for this job, someone who :
Does this sound like you? Let’s talk!
Key Results Areas (aka the Job Outcomes)
1. Deliver high quality instruction to clients to ensure their success in using RTA’s fleet management software
2. Achieve and maintain a high customer satisfaction rating with trainings.
3. Build impactful training content for internal and external attendees.
Feeling confident that this is in your wheelhouse? Let’s put that to the test!
The Bottom Line
You’ve made it this far, so congratulations! We are really looking for people who are ideal team players, with an almost frightening intensity around customer centric technology, and a passion for working with fleet professionals.
Total compensation for the role is between $65k and $100k, depending on experience. This is a full-time, remote / hybrid role, with a 50-60% travel expectation.
About Us
Founded in 1979, RTA has long earned the reputation of knowing our stuff and providing the best customer service in the market. Our purpose is to help fleets succeed. We pride ourselves on creating a caring, family-oriented atmosphere for both staff and clients, and love the fact that our work has a positive impact on all the lives we touch. Our clients carry kids in school buses, first responders in emergency vehicles, patients in ambulances, food and medical supplies in trucks, and people just taking the bus or train to work. We do meaningful work, and we want our clients to have the best tools available to them.
Our office spaces are open, spacious, and colorful, with an abundance of natural light. We come together often as a company to enjoy freshly baked desserts or awesome lunches, and genuinely enjoy each other’s company. We offer some pretty unique perks and benefits like unlimited PTO, generous holiday schedules, Spirit Weeks, regular coaching, and access to the CEO, as well as all the standard ones like medical insurance, 401k 6% Safe Harbor match, life insurance options for employees and families, etc.
Coming from the east side? You’ll enjoy waving at the traffic going the other way while never having to stare at the blinding sun. It only takes about 25 minutes to get here from downtown Scottsdale in the mornings. We are located close to Arrowhead Mall, with quick access to the 101 from multiple directions.
If all of this sounds like you, and your type of company, then click apply! Seriously, we’ve asked you three times, and you are still reading. Maybe these aren’t the droids you are looking for?
Requirements :
Education and Experience :
Technical Skills :
Interpersonal and Communication Skills :
Travel and Work Environment :
Salary : $65,000 - $100,000
