What are the responsibilities and job description for the Front Desk Representative position at Roofing Concepts Unlimited/Fl. Inc.?
Company Description
Roofing Concepts Unlimited (RCU) is a family-owned and operated commercial roofing company that has been serving Dade, Broward, and Palm Beach Counties since 1992. RCU is known as South Florida’s Premier Full Service Re-roofing Contractor. The company also offers solar energy solutions through its solar division and provides complete roof repair services and maintenance programs through its affiliate company, Roof Doctors South Florida, Inc. RCU is dedicated to delivering high-quality service and innovative solutions in the roofing and solar industries.
Role Description
This is a full-time, on-site role for a Front Desk Representative located in Coral Springs, FL. The Front Desk Representative will be responsible for managing receptionist duties, handling phone calls with proper etiquette, providing exceptional customer service, and managing various office tasks. The individual will be the first point of contact for clients and visitors, ensuring a professional and welcoming environment.
Qualifications
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- Strong Phone Etiquette and Receptionist Duties skills
- Exceptional Customer Service abilities
- Experience with managing multiple phone lines and taking sales lead details
- Excellent Communication skills
- Proficiency in Microsoft Office Suite including excel is preferred
- Ability to handle multiple tasks simultaneously
- bilingual is a plus but not required
- High school diploma or equivalent required