What are the responsibilities and job description for the Customer Service Reservation Specialist position at Room for Paws Pet Resort?
Job Overview
Duties:
- Answer incoming calls and assist customers with reservation inquiries
- Utilize phone systems to manage and confirm reservations
- Transcribe reservation details accurately
- Coordinate with various departments to ensure smooth reservation processes
- Enter reservation information into the system promptly and accurately
- Provide administrative support as needed
- Assist with office management tasks
- Coordinate projects related to reservations
-Able to be on your feet, to assist with bringing dogs into the hotel or from the hotel to their parents in the lobby.
Experience:
- Proven experience in clerical or administrative roles
- Strong computer literacy, including proficiency in MS Office applications
- Excellent clerical skills such as order entry and record keeping
- Ability to multitask and prioritize tasks effectively
- Experience with project coordination is a plus
This position offers the opportunity to work in a dynamic environment where attention to detail and excellent customer service skills are essential. If you have a passion for organization and enjoy interacting with customers, we encourage you to apply for the Reservation Specialist
Necessary Employee Characteristics
Never late to work, thrives under pressure, likes to give and receive feedback, team player but can confidently work alone, able to be physically active from beginning to end of shift, can work without their cellphone, can work weekends and holidays, multitasker, maintains an amazing attitude, dog lover, believes that complaining negativity and drama are the worst sounds on earth
Job Type: Part-time
Pay: $15.60 - $17.00 per hour
Expected hours: 20 – 24 per week
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Stamford, CT 06907 (Required)
Ability to Relocate:
- Stamford, CT 06907: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17