What are the responsibilities and job description for the Sales Account Executive position at RoomReady?
Sales Account Executive- East
About Us
RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily by providing an avenue to execute our innovative solutions.
RoomReady has 6 Core Values that we look for in every candidate :
Care Deeply- listen to learn, engage in debate, be civil, do more
Hustle Smart- do and think versus do or think
Use Common Sense-solve problems with simple, practical ideas
Own It-be eager, ask questions, learn from mistakes, do what you say you will do
Help Others- be deliberate about helping others, always do what is right
Stay Grateful- find joy and approach every situation as an opportunity
RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS. This system is creating a more cohesive, functional, and healthy leadership team and helping our company improve.
Job Overview
RoomReady is expanding our Business Development team in the Boston area. An Account Executive plays a critical role in maintaining and enhancing client relationships to ensure long-term satisfaction and loyalty. This position involves managing a portfolio of clients, understanding their needs, and delivering high-quality service to foster strong, ongoing partnerships. Occasional overnight travel is required, around 30%of the time. This position will need to be located in the Boston, MA area.
Key Responsibilities
- Develop and maintain long-term relationships with clients to ensure ongoing satisfaction and loyalty.
- Serve as the primary point of contact for all client concerns and inquiries, ensuring timely and effective resolution.
- Implement and manage customer retention strategies to increase retention rates.
- Analyze client data to provide strategic direction, solutions, and improvements in their overall experience.
- Coordinate with internal departments (e.g., product, marketing, support) to meet and exceed client needs effectively.
- Manage the existing client pipeline to ensure a steady flow of business opportunities. Monitor and track client interactions and progress through the sales funnel to quota attainment.
- Identify and capitalize on opportunities for growth within the assigned client base, including upselling and cross-selling initiatives
- Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction and long-term partnership.
- Participate in client meetings, presentations, and proposal development to strengthen relationships and identify new opportunities.
Skills and Qualifications :
As a Sales Account Executive, the ideal candidate will need excellent communication and customer service skills combined with the required qualifications below :
Why work for us?
Compensation & Benefits
The hiring range is between $75,000 and $115,000 per year depending on experience and location. The ideal candidate will be within 1 hour commute of Boston, MA A comprehensive benefits package includes low-cost / or free employee medical, employer fully paid dental, and vision, along with a 401(k) option. Paid time off and paid holidays.
Candidates must be located on or around the Eastern region of the US, ideally within 1 hour commute of Boston, MA. This will be a remote role, but be willing to travel overnight.
We ask applicants to complete an online assessment. This quick survey is not a test, and there is no right or wrong answer. Please follow the link below and complete the survey https : / / go.cultureindex.com / s / 7ctTD6GFK7 it will take about 7 minutes to complete a survey.
It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.
Salary : $75,000 - $115,000
