Director of Operations

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.

In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you!

Position Summary

Under the supervision of the Chief Operating Officer (COO), the Director of Operations is responsible for developing, managing and directing the operations, programs and activities of clinical programs across multiple locations; Oversees implementation of new programs and services, serves as a liaison with external agencies, oversees education and training of clinical staff, and serves as a member of the Corporate Compliance Committee.

Salary Range : $100,000 to $125,000

Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues' pay.

Essential Functions

The Director of Operations has responsibility including but not limited to :

• Clinic Administration : In collaboration with Clinic Supervisors, responsible for directing, planning, organizing and supervising the clinical operations across multiple sites; Provides consistent supervision and support to Clinic Supervisors to ensure goals are met consistently and timely for all program requirements; Ensure effective implementation and maintenance of concepts, principles and processes across clinics. Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows.
• Supervision and Training : Works with Clinic Supervisors to provide educational oversight and training competency on functions related to care planning, clinic documentation, and quality performance improvement standards; Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command.
• Planning and Coordination : Participate on the agency's management team; Work closely with the advocacy, residential and legal teams to coordinate services to clients; Maintain a working relationship with outside agencies; Coordinate meetings with other mental health provider programs.

Orientation / Training

Employee agrees to participate in orientation and training required by both regulatory and funding agencies as well as accreditation standards, to include but not limited to corporate compliance, and HIPAA Privacy and Security.

Minimum Qualification Requirements

A graduate degree in social work, psychology or allied science with a current and valid license in the state of Connecticut as an LCSW or LPC. The applicant should have at least six years of full-time paid experience in the behavioral health treatment field, preferably in the area of substance abuse, and at least five years of administrative experience.

COMPENSATION & BENEFITS

For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including :

EEO Statement :

Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

rcar

Salary : $100,000 - $125,000