What are the responsibilities and job description for the Counter Service position at Rosa?
Be part of something new! Rosa, opening in mid-February, is looking for a talented Counter Service Staff to join our team from the very beginning. Join our fun, dynamic, and growing hospitality group!
Counter Service Staff at Rosa will succeed at supporting the entire team by maintaining high standards throughout the restaurant and being invested in our Core Values:
* Be Clear * Be Caring * Be Professional * Be Honest * Hold the Standard *
SKILLS REQUIRED:
LOVE for the restaurant industry
Ability to follow detailed directions
Ability to follow standard restaurant procedures
Ability to prepare food according to specifications
Ability to maintain standards in food and beverage quality
Ability to safely utilize a variety of kitchen tools and machinery
Ability to handle cash, credit, and gift card transactions with accuracy
Ability to serve all guests to high standards in a fast-paced environment
Ability to be highly organized
Ability to clean and maintain a safe work environment
Ability to uphold company policies
Ability to contribute to a fun and lively atmosphere
ESSENTIAL FUNCTIONS:
Counter Service Staff who are 19 or older must have a valid alcohol server certification (e.g., TIPS).
Welcome guests warmly by smiling and making eye contact
Provide outstanding hospitality and service to all guests
Maintain solid product knowledge to answer questions and make order suggestions
Complete daily prep tasks given
Set up and maintain a clean workstation and comply with procedures, rules, and regulations.
Take food orders, enter order information into the point-of-sale terminal, and process payments accurately
Prepare recipes by following strict guidelines and portioning techniques
Promptly prepare food within company time standards
Assist in stocking and cleaning throughout the shift
Constantly monitor and maintain food standards for recipe production, appearance, correctness, quality, and safety
Handle guest concerns and special requests by listening; informing a manager; and helping to resolve issues
Constantly move throughout the kitchen and restaurant
Assist with bussing and resetting tables
Operate a variety of kitchen equipment and tools
Assist with every facet of front of the house procedures to ensure an outstanding guest experience
Assist in stocking, dish upkeep, and general cleaning
Take out trash and boxes
Support team members including leadership
Execute effective communication skills
Exude positive attitude under stress
Contribute to a fun and professional work environment
Ability to execute follow-through
PERKS:
Great pay
Flexible Schedules
Growth Opportunities
Health Benefits for Full Time Employees