What are the responsibilities and job description for the Receptionist position at Rose Family Healthcare?
Job Overview
We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office software. A background in medical reception is a plus, but not essential.
Duties
- Greet and welcome visitors in a professional manner.
- Answer phone calls promptly and manage inquiries with excellent phone etiquette.
- Collect patient co-pays or fees for services and provide change.
- Schedule appointments and maintain the calendar for staff members.
- Manage incoming and outgoing correspondence, including emails, voicemails and mail.
- Maintain patient privacy and adhere to HIPPA policies.
- Utilize electronic medical records system.
- Basic knowledge of insurance companies and how to verify active status, co-payments and eligibility.
- Maintain clean work environment to include waiting area and front desk.
- Collaborate with and take direction from team members to ensure smooth office operations.
Experience
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong computer literacy with willingness to learn new skills.
- Familiarity with medical receptionist duties is an advantage.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clients.
- Excellent organizational skills and ability to multitask effectively in a fast-paced environment.
- Strong interpersonal skills with a focus on customer service.
If you are a motivated individual who thrives in a dynamic environment, we invite you to apply for this exciting opportunity as our Receptionist.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 32 per week
Schedule:
- Morning shift
- No nights
- No weekends
Experience:
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Niceville, FL 32578 (Required)
Work Location: In person
Salary : $14 - $15