Application Support Lead

Date Posted: 12/30/2024

Hiring Organization: Rose International

Position Number: 475980

Job Title: Application Support Lead

Job Location: Pittsburgh, PA, USA, 15222

Work Model: Hybrid

Employment Type: Temp to Hire

Estimated Duration (In months): 13

Min Hourly Rate($): 60.00

Max Hourly Rate($): 68.00

Must Have Skills/Attributes: Angular, Bootstrap, CSS, HTML5, JavaScript, Microservices

Job Description

Client Job ID: 146187

Application Support Lead to troubleshoot highly technical problems, which may require assessing source code to analyze and resolve problems. This requires advanced troubleshooting skills and must be able to adapt and create non-standard approaches to problem solving.

Required Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience

• 8 years experience required

Must Have Technical Skills:

• HTML 5

• Bootstrap 3.0

• Java script

• Angular 8 plus versions

• CSS 3.0

• Angular forms

• Complex troubleshooting in a mission critical production environment

• IT Customer Service/Problem Management Resolution experience

Flex Skills/Nice to Have:

• Micro frontend apps development exp added advantage

• Docker containerization concepts

• Open shift concepts

Soft Skills Required:

• Verbal and written communication

• Mentorship, leadership qualities

Application Support Lead Job Responsibilities:

• Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations

• Perform code upgrades without supervision

• Be responsible for, and master multiple subject matter areas of responsibilities

• Identify and document best practices within their subject matter areas of expertise

• Provide continuous process improvement suggestions

• Maintain and document Standard Operating Procedures

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).