What are the responsibilities and job description for the Information Systems Architect - Advanced position at Rose International?
Required Education :
- A Bachelor of Computer Science degree or a related field plus five years or more professional experience supporting a large-scale enterprise Windows environment and experience in Citrix VDI
- Effective communication skills written and oral
- Proven experience with Citrix Xen Apps VMware Administration Microsoft Windows Servers Citrix App Layering
- Team member training
- Citrix Administration Certification
- Adaptable flexible and self-motivated with strong technical and problem-solving skills
- Ability to effectively communicate with large or small groups of people through written or spoken communication
- Ability to analyze use structured problem solving and available tools to troubleshoot systems in a critical environment identify root cause create action plans and resolve issues Ability to plan a large complex undertaking and effectively focus the
- Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment
- Develop update processes and work with team members to maintain currency in the VDI environment
- Technical expertise a must
- Providing level 2 and level 3 technical support for Citrix XenApps server environment
- Monitoring of VDI platform with various client tools Netscaler ControlUP
- VDI End-User Sessions
- VDI Stack
- Level 2 management and technical support
- Ensuring virtual sessions are working as intended
- Handling IT- VDI related requests or inquiries received by client helpdesk
- Ensuring all Citrix platform server systems under management have updated software patches
- XenDesktop Broker including VDI monitoring and alerting support of the Citrix VMware applications which are responsible for delivery of the virtualized desktop or applications
- Ensure high levels of client satisfaction for the products solutions which are supported
- Addresses all technical questions around VDI and Citrix
- Participate in client meetings to update team members
- Ability to be the technical Subject Matter Expert within the domain
- Advanced system testing tool knowledge & experience
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
Required Skills :
Preferred Skills :
efforts of a group to execute the plan for infrastructure implementation of systems
The types of projects the subject expert will focus on expertise for design and development of a CUI VDI environment Window systems and images technical and engineer support and one-on-one training to identified System Administrators
Job Responsibilities :
Mid-Senior level Citrix VDI Architect will be responsible for providing level 2 and level 3 technical support for Citrix / XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization development and implementation of complex multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.
