What are the responsibilities and job description for the International Banking Specialist position at Rose International?
CLIENT JOB ID : 69871
Required Experience :
Basic Outlook and Microsoft office experience
HS Diploma
Organizational Skills
Detail Oriented
Multi-tasking
10-Key data entry skills.
Preferred Skills :
Swift and / or Wire Experience a plus but not necessary
QA experience
Data entry experience
Something showing efficiency due to using multiple systems so multi-tasking and attention to detail.
Quick learner
Hogan or NSP / Copestar experience is a plus. Swift and / or wire experience
Responsibilities :
Contractors will assist with wire investigation cases while automations are created to lower the volume of work needed.
They will focus on tracking wires, investigating transfers, and correcting. They will need to Manage their case load, this includes investigating, running needed entries and communicating with clients as needed.
They will also need to sign off on the SWIFT messages they receive for their cases. They will mostly work independently but attend teams'' meetings etc. with a team of about 10 others.
Will have to connect with customers on a daily basis via phone. Will need to be able to multitask and prioritize to complete tasks as they will work in multiple systems that they will be trained in.
They will be expected to meet goals later on during role, but not in first month of working independently.
Our experienced investigators are expected to get 450 points per month (case types are assigned a point value based on complexity).
The contractors will be focusing on quick kills within a month or two we would want them to be closing 200-300 cases a month. Training will be done by manager and leads and will work with approvers and customers on a daily basis.
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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