What are the responsibilities and job description for the Research Assistant position at Rose International?
Required Education :
High School Diploma or Equivalent
Required Skills, Knowledge, and Experience :
1 year of experience in a professional / administrative office
1 year word and excel
Previous law firm office preferred
Research Assistant Job Responsibilities and Duties :
Determine needs of instructors giving exams and assign proctors accordingly.
Communicate with proctors and coordinate availability with instructor needs.
Maintain database of proctoring events and assignments. Check and respond to proctor emails.
Communicate with departments regarding course evaluation needs.
Create and update training documents. Provide one on one training to department coordinators.
Provide quality customer service to customers from outside the department by determining their needs, interpreting, and explaining guidelines on a variety of services.
Troubleshoot issues to streamline processing and ensure accuracy.
Propose solutions for non-standard requests. Interpret and explain statistical exam data.
Maintain courteous attitude at all times.
Prepare and scan exams and upload free-response data images to Gradescope.
Troubleshoot problems.
Explain process to new clients using Gradescope guidelines.
Other duties as assigned
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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