What are the responsibilities and job description for the Office Administrator position at Rose Pest Solutions-Illinois?
The Office Support Professional manages the day to day administrative activities within the branch. This individual will assist the branch manager with meeting the branch service and sales deadlines.
Responsibilities
- Manages day to day updates of the branch operating system
- Oversees and reviews all aspects of data entry and posting
- Daily focus on branch accounts receivable
- Customer scheduling
- Specializes in customer resolution and problem solving
- Reviews daily data entry, production and deposit
- Daily interaction with the Customer Care Center
- Assists Branch Manager in compiling accurate payroll data
- Maintains files and record keeping according to company guidelines
- Manages high volume of correspondence with internal and external customers
- Professional interaction and collaboration with service professionals, sales professionals, management, and corporate level employees
- Various other tasks approved by branch manager
Qualifications * 3 years of office administration and customer service experience
- Ability to work independently with little supervision, as well as with a team
- Ability to work under pressure and meet deadlines
- Ability to positively communicate company initiatives and direction
- Excellent customer service, written and verbal communication skills
- Working knowledge of Microsoft Outlook, Word, Excel
- Excellent attention to detail and organizational skills
- High school diploma (required); Associates Degree preferred
- Superior communication and interpersonal skills required
- Friendly, polite customer service skills on the phone and in person
- Listen and respond to customers’ inquiries/complaints
- Efficient time management skills
- Familiarity with Account Receivables for daily payment processing
- Ability to reconcile payment & posting discrepancies
- Clerical skills for filing and organization
- Experience in collections management
- Familiarity with appointment scheduling
Working conditions * Office Environment
- Sitting for long periods of time
Physical requirements * Visual and auditory acuity and the ability to focus for long periods of time
Job Type: Full-time
Rose Pest Solutions is a drug free workplace
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Libertyville, IL: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
