What are the responsibilities and job description for the Function Book Coordinator position at Rosen Hotels & Resorts?
Summary:
To maximize the potential selling of the Function Space for the Sales and Catering Department, via Synergy Sales (R05, R06, R07) to fulfill their budgeted and forecasted revenue by way of maintaining the policies & procedures set forth and to maintain a "clean and accurate" PMS system that supports that effort. In addition, keep the Marketing Software currently called Vizia, by Janus Systems, for the Convention Properties (R05, R06, R07) and training quarterly in advanced reports capabilities.
Responsibilities:
- Proofread and review provided information on Customer needs of Hotel's Function Space submitted by the Sales Manager. This information becomes a SPP (Sales Program Package.)
- Research the availability of those needs, while analyzing the overall contribution of the Sales package, i.e., Room Block, F&B Contribution, Rating, Profile, against: P&P's, Group Rooms Control Log (GRC), and History.
- Advise the Sales Manager of potential issues or concerns, while also regulating the program with all other SPPs on the Sales Books.
- Mediate between SPP or Definite Programs to maximize the selling potential (this requires supervision.)
- Maintains an accurate record of all transactions of the above #1-4 until 6 months after the date of departure.
- Enters and modifies the Program into the PMS system and continues with Convention Services through the program dates.
- Reports and disburses statistics as directed on a weekly/monthly basis to GM, DOS, VPSM, and Hotel Staff.
Experience/Qualifications:
- Previous experience in Sales, Convention Services, or Catering.
- Prior experience in Visual One, Daylight, or Delphi PMS systems. Project oriented.
- Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
- Must be able to legally work in the USA.
Education and Certification(s)/License(s):
- High school diploma or equivalent preferred.
Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Paid Vacation
- Paid Personal Days
- Tuition Reimbursement
- Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Family Outreach Center
- and Many More Benefits
Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.
