CRM Coordinator

Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

Why Rosendin?

Committed. Innovative. Engaged.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100 years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!

Your Next Opportunity

The CRM Coordinator provides support for the maintenance, continuous enhancements, and widespread adoption of the CRM system. This is a support role working between the company’s business units and IT. Tasks include but are not limited to: user support, enhancement request vetting, change management, data quality, production. Will have knowledge of the CRM database and aspects of the business units it collaborates with, as well as a good understanding of departmental processes, procedures, and goals. This role will act as a support contact for all CRM activities including data cleanup, planning, integration, ad hoc projects, and reporting. The ideal candidate will demonstrate ownership of data and a strong ability to grow relationships with users, business units and IT. The CRM Coordinator is a member of both the Business Development and IT department.

What You’ll Do

• Data quality and maintenance
• Daily administration and support of platform (includes user setup, user training, production support, troubleshooting, and data cleanup)
• Partner with Business Users and IT support with a readiness to provide technical assistance when required
• Assist in the communication/training, testing, delivery, and maintenance of features/enhancements/issues
• Maintain current versions of manuals, forms, and other user training materials
• Assist in the maintenance of the functional areas of data management and reporting
• Collaborate with business unit, CRM team and IT to develop efficient workflow processes and standards
  
  

What You Bring To Us

• 3 years of professional experience
• 2 years of CRM experience is preferred
• Bachelor’s degree in Business, Communications, Computer Science, Marketing or related field
  
  

What You’ll Need To Be Successful

• Quick learner/adaptable
• Experience with data: maintenance, migration, management
• Understanding of CRM workflows
• Strong knowledge of Microsoft Exel and other MSFT Office products (Outlook, Access, Word, PowerPoint)
• Utilizes strong analytical skills to devise solutions to complex problems
• Possesses strong attention to detail and diligent follow-up skills
• Ability to participate in meetings with employees and stakeholders at various levels
• Effective oral and written communication to define problems and present solutions
• Comfort and ease in building positive working relationships
  
  

Travel

• 5-15%
  
  

Working Conditions

• General work environment – sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
• Noise level is typically low to medium.
• Occasional lifting of up to 30 lbs.
• We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions
  
  

Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.  Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.

YOU Matter – Our Benefits

• ESOP – Employee Stock Ownership
• 401 K
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation
  
  

Pay Range

$30.35-$40.00 Hourly

The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate’s pay can vary based on location, job-related experience, skills, and education.

Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.

Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.