What are the responsibilities and job description for the Call Center Representative position at Roseville Toyota?
Roseville Toyota is seeking an experienced call center representative for a full time position. We are a high volume Toyota dealership looking for outgoing, motivated individuals to work in a fast paced environment. As a call center representative you will be managing a high volume of inbound and outbound calls. Scheduling customers for vehicle maintenance and repairs. We are looking for someone who has open availability, is very self sufficient, professional and personable.
Qualifications:
*Must have previous experience working in an office environment or call center
*Basic phone/computer knowledge
*Must have strong organizational skills and be detail oriented
*Willing to provide excellent customer service
Our hourly ranges are determined by role, level and jurisdiction. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for this position. Individual pay is determined by work location, additional factors including job related skills, experience and relevant education or training.
We offer best in class industry benefits:
*Competitive pay
*Medical, Dental and Vision Plans
*Paid Holidays & PTO
*Short and Long term Disability
* Paid Life Insurance
*401(k) Retirement Plan
*Employee stock purchase plan
*Lithia Learning Center
*Vehicle purchase discounts
*Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Type: Full-time
Salary: $17.00 - $21.00 per hour (Depending on Experience)
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Vision insurance
Schedule:
8 hour shift
Day shift
Weekends as needed
Experience:
Call center: 1 year (Required)
Customer service: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $17 - $21
