Office Manager

Location: Aventura, FL
Position Type: Full-Time

 

Are you passionate about leading a successful office/clinic and providing exceptional patient care in the optical field? Our busy optical practice in Aventura is seeking a dedicated and professional Office Manager to join our team!

 

GENERAL FUNCTION

Office Manager supports the Company’s values to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.

 

MAJOR DUTIES AND RESPONSIBILITIES

• Works closely with leadership and associate doctor to ensure the highest standard of patient care and work flow efficiency.
• Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Performs other duties as assigned or as business needs.

 

BASIC QUALIFICATIONS

• High School graduate or equivalent
• 4 years management/supervisory experience, preferably in an eyecare/healthcare setting
• A proven track record of delivering results and growth
• Excellent business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong leadership and communication skills

 

PREFERRED QUALIFICATIONS

• College degree or equivalent

If you’re a self-motivated professional who enjoys working with people and has a passion for helping patients see their best, we’d love to hear from you!