What are the responsibilities and job description for the Customer Service Representative position at Ross Stores?
About Ross Stores
Ross Stores is a leading off-price apparel and home fashion retailer with over 1,500 locations across the United States. We offer a wide range of designer and brand-name merchandise at significantly lower prices than traditional department stores.
What You'll Do:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a fair and timely manner.
- Operate the cash register accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Process returns and exchanges in a fair and efficient manner, while ensuring that customers leave the store satisfied.
- Participate in visual merchandising efforts, including setting up displays and replenishing inventory as needed.
Benefits:
- We offer competitive hourly wages and opportunities for advancement.
- We provide a fun and fast-paced work environment with opportunities to learn and grow.
- We offer a comprehensive benefits package, including medical, dental, and vision insurance.