What are the responsibilities and job description for the Automotive Call Center Representative position at Rossi Auto Group?
360 NJ-31, Washington, NJ 07882
Automotive Call Center Representative
Competitive Pay Plan
Walk-in Applicants are Welcome!
Rossi Auto Group is looking for experienced Call Center Representatives. We provide competitive compensation and benefits, a friendly, professional work environment and opportunities for advancement. We believe our employees are our greatest asset and invest in their success.
Rossi Auto Group has been a vital part of the community for more than 40 years. From working with charities and organizations, to donating money to those who need it, we appreciate being part of the Washington, NJ community, and proudly serve Washington, Phillipsburg, Clinton and our friends in Easton, PA.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
What we offer:
- Competitive pay plan
- Paid holidays
- Paid sick time
- On-going training
- State-of-the-art service facility
- Fast-paced and professional workplace
- No Sundays!
Responsibilities - Call Center Representative:
Meet and exceed daily goals through call volume and customer responses- Proficient responses to customers via calls, chat, text and emails, resulting in setting solid appointments for the Sales team and Service department
- Be coachable, able to work well as a team member and independently
- Follow systems and processes and utilization of the CRM (computer system used to manage customer information)
- Maintain a positive and contagious attitude
- Smile and have fun while making money!
Requirements - Call Center Representative:
Exceptional customer service and phone skills- Willing to make 100 calls outbound a day, while supporting customer call backs
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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