What are the responsibilities and job description for the Medical Billing & Collections Audit Manager position at Rotech Inc?
About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Summary
We are seeking a dedicated Medical Billing and Collections Audit Manager to join our Billing team. In this position you are responsible for overseeing and directing Billing & Collection Center (BCC) Audit Supervisors and support staff on all Audits received for Rotech; ensure the efficient use of resources in accordance with audit policies and process flow in ways that consistently promote patient quality, employee satisfaction and accounts receivable management.
Essential Duties and Responsibilities
- BCC Audit Managers must be up to date on qualifications of all order types for Audit
- Complete day-to-day BCC Audit operations and end of month processes
- Conducts general training of Audit of all Audit staff
- Directs staff on working all Audits received, report generation and Audit goals
- Implements Rotech's Audit policies, procedures and follows-ups to ensure consistency with policies and procedures
- Interacts with Medicare Auditors for Audit resolutions
- Oversees and manages the performance of BCC Audit staff to achieve the objectives of Rotech's Billing and Collection Center audit flow process, implementation of the process for audit of all accounts and goal setting
- Position supervises Billing & Collection Center (BCC) Audit staff and other positions deemed appropriate by BCC Audit Director; interviewing, hiring, and training employees; planning, assigning, directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems as well as process improvements as applicable.
- Provides consistent communication of Audit and compliance information including policies and procedures to all staff
- Provides direction to staff regarding resolution of problematic issues and areas as well as general guidance on how to manage and prevent similar situations
- Remains current in changes through review of pertinent publications, pertinent DMERC workshops and self-study
- Reports directly to the BCC Director of audit at a minimum on a monthly basis, the status of any audits
- Reports quarterly to the BCC Divisional Director regarding any specific audit trends or issues
- Reports to Divisional Directors or Operations at their request for IMBS reports and audit trends related to field issues
- Utilize available mechanism (i.e. DMREC websites, internal and external newsletters, web boards, inter-company websites, etc.)
- Works with Operations and Sales Regional Managers, Location Managers and Compliance Specialist to prepare for Rotech on-site compliance audits
- Performs other duties as assigned
Qualifications
Employment is contingent on
Education and / or Experience
Skills, Knowledge and Abilities
Physical Demands
Machines, Equipment and Technical Abilities
Rotech Information
Benefits
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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.