What are the responsibilities and job description for the Restaurant Operations Manager position at Rotolos Beach Pizza Management?
Company Overview
Rotolos Beach Pizza Management is a dynamic and fast-paced dining establishment that prides itself on delivering exceptional guest experiences. As an Assistant General Manager, you will play a vital role in ensuring the smooth operation of our restaurant, overseeing various aspects of the business, and driving sales growth.
Job Description
The Assistant General Manager is responsible for assisting the General Manager in managing daily restaurant operations, including staff supervision, customer service, and inventory management. Key responsibilities include:
Required Skills and Qualifications
To succeed as an Assistant General Manager, you must possess excellent communication skills, be able to multitask, and demonstrate strong leadership abilities. Key qualifications include:
Rotolos Beach Pizza Management is a dynamic and fast-paced dining establishment that prides itself on delivering exceptional guest experiences. As an Assistant General Manager, you will play a vital role in ensuring the smooth operation of our restaurant, overseeing various aspects of the business, and driving sales growth.
Job Description
The Assistant General Manager is responsible for assisting the General Manager in managing daily restaurant operations, including staff supervision, customer service, and inventory management. Key responsibilities include:
- Ensuring high-quality food preparation and presentation, maintaining cleanliness and sanitation standards.
- Fostering a positive work environment, promoting employee development, and addressing performance issues.
- Collaborating with the General Manager to develop and implement marketing strategies, manage labor costs, and maintain profitability.
- Providing excellent customer service, handling guest complaints, and ensuring prompt resolution.
- Maintaining accurate records, reporting incidents, and adhering to company policies and procedures.
Required Skills and Qualifications
To succeed as an Assistant General Manager, you must possess excellent communication skills, be able to multitask, and demonstrate strong leadership abilities. Key qualifications include:
- A minimum of three years of experience in a similar role or front-of-the-house operations.
- Expert knowledge of general kitchen and cooking procedures, as well as front-of-the-house operations.
- Ability to work in a standing position for long periods, lift up to 50 pounds, and adapt to changing priorities.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Proficiency in operating a cash register or POS system, with basic math skills.
- Bachelor's degree in Hospitality, Business Administration, or a related field (desired).
