What are the responsibilities and job description for the Front of House Team Member position at Round Rock Donuts?
Overview
We are seeking enthusiastic and dedicated Front of House Team Members to join our dynamic team. In this role, you will be the face of our establishment, providing exceptional service to our customers in a fast-paced environment. Your responsibilities will include taking guest orders, packaging orders, operating the drive-thru window, and ensuring a welcoming atmosphere for all guests. If you have a passion for customer service and enjoy working in a team-oriented setting, we would love to hear from you.
Duties
- Greet and welcome customers as they enter the establishment.
- Take customer orders efficiently and accurately using the Brink POS system.
- Manage cash register transactions, including processing payments and handling cash.
- Assist with food preparation and ensure that all items are presented according to our standards.
- Maintain cleanliness and organization of the front of house area.
- Provide knowledgeable recommendations to customers regarding menu items.
- Collaborate with kitchen staff to ensure timely service and customer satisfaction.
- Handle customer inquiries and resolve any issues promptly and professionally.
Qualifications
- Previous experience in a quick service fast food restaurant or bakery is preferred.
- Familiarity with cash register operations.
- Strong communication skills with an emphasis on customer service.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Basic math skills for handling transactions accurately.
- A positive attitude and willingness to learn new skills.
Join us as a Front of House Team Member where your contributions will make a difference in creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- food service: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Food Handler Certification (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Cedar Park, TX 78613 (Required)
Work Location: In person
Salary : $16 - $18