What are the responsibilities and job description for the Main Bank Cashier position at Route 66 Casino Hotel?
Position Title: Main Bank Cashier
Department: Cage
Employment Classification: Non-Exempt
Position Summary/General Description:
A Main Bank Cashier is responsible for distributing money/chips to internal departments and performing a variety of cashiering duties that include reconciling and verification of incoming and outgoing money/chips.
Expectations:
- Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
- Act as a role model within and outside the casino.
- Maintain a positive and respectful attitude toward customers and co-workers.
- Consistently reports to work on time prepared to perform duties of position.
Essential Duties & Responsibilities:
- Adhere to departmental standard operating procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations.
- Maintain strong knowledge of the cage procedures in a large-scale operations including, but not limited to: receive and accurately verify large amounts of money/chips, prepare paperwork in a timely and accurate fashion, reconcile and balance main bank, maintain accurate records, reconcile variances, and accomplish all tasks as appropriate.
- Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
- Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
- Maintain strong knowledge with money handling, counting, and complex mathematical skills
- Perform drop, replenish and balance all ATM’s and ticket kiosk machines.
- Performs kiosk drop and count procedures in accordance with gaming and company regulations and departmental policies.
- Transport kiosk cassettes.
- Loads and unloads kiosks as required to include processing and generating tickets and reports.
- Participates in the cassette currency loading and sealing.
- Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments.
- Sorts and bags loose coins and bundles paper money.
- Request supervisor assistance when needed.
- At all times maintain a courteous, positive, and professional working relationship with all LDC personnel and the general public (e.g. clients and vendors).
- Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
- Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
- At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
- Perform additional duties and responsibilities as necessary or assigned.
Education & Experience
- High School diploma or GED Certification preferred.
- (6) months cash handling experience preferred.
Licensing & Certification:
- None.
Computer Equipment, Software, Machinery:
- Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.),
- Experience operating counting equipment (money sorters/counters, 10 key calculators).
Essential Physical Requirements:
- The job requires the ability to hear, stand, see and repetitively use hands 51-100% of the time.
- The job requires the ability to reach overhead, talk, turn/twist, walk, push/pull, carry, lift, slide and transfer 1-50 lbs., 25-50% of the time.
Essential Mental Demands:
- The job requires the ability to problem solve, organize, read and perform math skills 51-100% of the time.
Supervisory Responsibilities:
- None.
Work Environment (inside/outside):
- The job is performed indoors with exposure to confined areas and occasional exposure to hot/cold temperatures.
Other Requirements:
- Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.
- Comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification.
- Must pass a pre-employment alcohol/drug screening and cashiers test.
