What are the responsibilities and job description for the Route One Group is hiring: Service Writer in Dundee position at Route One Group?

Route One Group represents a conglomerate of companies dedicated to revolutionizing the trucking industry. With over 8 years of experience in the American market, we provide a comprehensive range of services, including IT solutions, mobile applications, cutting-edge navigation systems, dispatching, logistics, freight, and vehicle transportation. Now, we are excited to announce an exceptional career opportunity for an experienced and dynamic colleague to join our esteemed organization as Service Writer

We offer :

Full time employment
Work schedule : 7-30 a.m. - 4-30 p.m. CST (Mon -Fri); Saturday : 7a.m.-1 p.m.
Competitive compensation
Benefits (Paid vacation, Medical, Dental, Vision, Life Insurance)

Responsibilities :

Schedule service appointments, manage service orders in Fullbay

Check, control and fixe technicians work orders for accuracy

Notate all the damages, makes photos before and after repairs

Make calls to collect outstanding balances

Make warm calls to drive more business into the shop

Complete additional tasks assigned by Customer Relations Manager and / or General Manager

Promote and sells additional services and equipment

Collect, track and analyze shop efficiency

Boost sales, improve customer service and internal KPIs

Requirements :

Language : English & preferably Russian

Be a team player and communicate professionally with technicians on a daily basis

Customer service oriented

Have sales drive to promote and sell additional services and equipment

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Route One Group is hiring: Service Writer in Dundee

What are the responsibilities and job description for the Route One Group is hiring: Service Writer in Dundee position at Route One Group?

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