Account Manager

Our mission is to provide customers with high-quality cannabis products that meet their needs and exceed their expectations.

About Us

Rove is one of the fastest-growing premium cannabis brands in the nation, known for its commitment to honesty, simplicity, and transparency. Our goal is to build long-lasting relationships with our customers by providing them with exceptional products and services.

Job Summary

We are seeking a highly motivated and enthusiastic Account Manager to join our team in Massachusetts. As an Account Manager, you will be responsible for building and maintaining relationships with our valued customers and in-market strategic partners. You will have the opportunity to educate customers about our brands and products, attend industry events, and network with industry leaders to grow your profile in the fast-growing Massachusetts cannabis market.

Responsibilities

• Develop customer success strategies to drive sales and growth within existing accounts.
• Making cold calls and reaching out to dispensaries and delivery services in your region.
• Successfully executing vendor days by promoting and educating customers and users about Rove products, company ethos, services, pricing, and events.
• Make recommendations to dispensaries and other retailers to improve promotional activities and ensure brand integrity.
• Taking care of product event kits, materials, and other visual merchandising as needed.
• Learn and perform inventory counts at dispensaries and customers carrying Rove's products while on the road.
• Being the face of the brand and able to share Rove's core values and mission.
• Fostering long-term relationships with staff and retail buyers.
• Develop sales strategies and meet sales quotas.
• Develop and execute regional marketing/promotional strategies and tactics.
• Staying current on company offerings and industry trends.
• Manage and address customer needs and issues.
• Help develop customer success strategies to drive sales and growth within existing accounts.
• Utilize CRM to maintain a record of all activity.
• Demonstrate fluency, enthusiasm, and expertise on Rove products.
• Learning on the fly and proactively learning about Rove's products to pass on knowledge to customers.
• Be a role model for our values of respect, integrity, teamwork, compassion, and accountability.
• The ability to work evenings and on weekends may be required (with notice).
• The ability to lift or move up to 50 pounds and perform manual tasks is required.

Preferred Skills & Experience

• A commitment to excellent customer service.
• 1-3 years of experience in account management and/or outside sales is preferred.
• Great organizational and time management skills.
• Strong verbal communication and presentation skills.
• Ambitious, self-motivated with a strong sense of integrity.
• Proven critical thinking skills and flexibility while performing job duties.
• Able to work independently and have strong follow-through.
• Must have valid driver's license and vehicle to travel to customers on a daily basis.

Physical Requirements

• Light to moderate lifting (up to 25-75lbs); heavier weights with assistance.
• Must be able to stand for prolonged periods of time.
• Possibility of repetitive motion.
• Working at a fast pace, subject to many interruptions and both physical and mental demands.

Compensation

• Salary Range from $55,000 to $65,000 annually, depending on experience.
• Bonus and/or Commission based structure of up to 20% of base salary.

Benefits

Rove offers a competitive range of benefits that are often hard to come by in the cannabis industry. Our current benefits package for all Account Managers includes:

• Reimbursement for all business expenses made while on company business, which are reimbursed weekly.
• Reimbursement for all gas purchased while on company business, which are reimbursed weekly.
• A monthly stipend to cover car expenses associated with company business.
• Unlimited PTO for all salaried full-time employees.
• Dedicated 40 hours of both sick and bereavement leave that renews every year.
• Comprehensive Medical coverage through Anthem Blue Cross Blue Shield with up to 70% of the cost covered by the company (following a 60-day waiting period) with the option for a Health Savings Account to help manage out-of-pocket expenses.
• Dental and Vision plans (employee cost)
• Traditional and Roth 401(k) accounts to help plan for your future (following a 60-day waiting period).
• Private coverage for Pet Insurance to help with your furry friend's medical expenses, Life Insurance for added financial security, or Accident Insurance for unforeseen accidents to ensure peace of mind (all employee cost).
• PAID training to enhance your skills and knowledge, supporting your professional growth.
• Option to work from home as required by your role and company needs.
• A flexible work schedule that allows for work-life balance.
• Access discounts on our branded merchandise and swag.

Salary : $55,000 - $65,000