What are the responsibilities and job description for the PART-TIME INCOME MAINTENANCE CASEWORKER I Job #942-1 position at Rowan County Government?
Job Opportunity Announcement
PART-TIME
INCOME MAINTENANCE CASEWORKER I Job #942-1
(Economic Services Division)
Closes December 30, 2024
Located in the heart of North Carolina’s Piedmont, Rowan County is attractively and conveniently nestled between the state’s largest city and its Capitol. Rowan County is made up of more than 20 departments and nearly 1,250 employees that are committed to providing a wealth of services to County residents and businesses.
The County is currently accepting applications for the position of Part-time Income Maintenance Caseworker I (Economic Services Division). This position assists applicants/beneficiaries in person and on the phone with eligibility cases. The position requires the ability to work within a variety of state and county information systems and to document activities clearly and correctly. The position may assign walk-in, online, or phone application/redetermination cases to primary caseworkers, interview clients to obtain information, verify information, manage phone calls, and otherwise support the assigned caseworkers in providing timely, quality economic services.
Requires the ability to comprehend complex eligibility criteria, to apply Federal, State, and County rules and procedures to individual circumstances, to meet deadlines/timeframes, and to manage the assigned workload; ability to manage multiple computer systems efficiently; excellent keyboarding skills; and considerable computer knowledge.
Minimum qualifications include a Bachelor’s Degree; an Associate’s Degree in Human Services, Business Administration, Paralegal Technology, or related area; or high school diploma and two years of paraprofessional, clerical, or public contact experience which includes interviewing, explaining information, gathering and compiling of data, analysis of data and/or the performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or high school diploma and three years of professional clerical or public contact experience. Coursework/Degrees must be from an appropriately accredited institution. Bi-lingual applicants preferred.
Pay Rate: $19.58 - $21.55 (commensurate with experience).
Apply online at .
Individuals with disabilities may request application accommodations by calling HR at (704) 216-8100. The County administers pre-employment drug tests and criminal background checks for all positions. Some positions may require a physical exam, credit check, and/or a driving history check depending upon the position.
Job Type: Part-time
Pay: $19.58 - $21.55 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $22
