Vice President of Client Accounting

Vice President of Client Accounting

Location: Plymouth, MN or Colorado (Hybrid/Remote eligible role)

About RowCal

RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.

Our core values of trust, innovation, fun, and growth are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do!

Job Summary

The VP of Client Accounting will be responsible for overseeing and scaling the client accounting department to meet the needs of a growing portfolio of HOA communities. A successful candidate will have extensive experience in community management accounting, a proven track record of introducing technology to streamline operations, and a strong focus on developing KPIs to optimize performance and resource allocation.

Role and Responsibilities

• Lead and manage the client accounting team, ensuring the delivery of accurate and timely financial services to HOA clients.
• Develop, mentor, and grow the accounting team, ensuring high performance, accountability, and a collaborative culture.
• Develop, mentor, and grow the accounting team, ensuring high performance, accountability, and a collaborative culture.
• Establish team goals and expectations, creating clear pathways for professional development and performance improvements.
• Design and implement strategies to scale the accounting operations in alignment with the company's rapid growth.
• Streamline processes to improve productivity and accuracy, ensuring the department can handle increasing client demands without sacrificing quality.
• Ensure that operational workflows are efficient and scalable, supporting growth while maintaining compliance with accounting and HOA standards.
• Identify and integrate new technologies, tools, and automation to improve operational efficiency, reduce manual labor, and optimize cost structures.
• Collaborate with IT and cross-functional teams to ensure smooth system rollouts and ongoing optimization.
• Create and manage key performance indicators (KPIs) that track the efficiency, accuracy, and performance of the client accounting team.
• Develop dashboards and reporting tools to monitor real-time performance and provide actionable insights to senior leadership.
• Use data-driven decision-making to enhance team performance and operational outcomes, continuously identifying areas for improvement.
• Work closely with internal teams (Branch Presidents, Community Management, Finance, etc.) to ensure seamless delivery of financial services and maintain high client satisfaction.
• Serve as the primary point of contact for escalated accounting issues, ensuring timely and satisfactory resolutions.
• Build and nurture relationships with external vendors, ensuring technology solutions and partnerships are aligned with operational goals.

Qualifications and Education Requirements

• Bachelor's degree in Accounting, Finance, or a related field; CPA or MBA preferred.
• 12-15 years of experience leading large accounting teams in a client service environment, ideally within the HOA, community management, or property management industries.
• Proven success in scaling accounting operations and implementing process improvements in a fast-paced, growth-oriented environment.
• Expertise in ERP systems and financial/accounting software; experience with HOA platforms (e.g., CINC Systems, Vantaca, or TOPS) is highly preferred.
• Strong leadership and communication skills, with the ability to work collaboratively and manage cross-functional teams.
• A data-driven approach to managing KPIs and improving operational performance.
• Ability to implement and manage new technologies that enhance efficiency and reduce costs.

Physical Requirements

• Ability to drive to and from several locations on occasion.
• Ability to withstand prolonged periods sitting at a desk and working on a computer.

Benefits

In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.

We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.

RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.