Accounts Receivable Specialist

Title: Accounts Receivable Specialist

Reports To: Accounting Manager

TRG is a leading manufacturer and distributor of innovative plastic sheet materials, serving the awards, recognition, and signage markets. Headquartered in Findlay, Ohio, our products are distributed in over 85 countries worldwide. We are committed to excellence, customer satisfaction, and the professional growth of our employees.

As an Accounts Receivable Specialist you will be responsible for managing the accounts receivable process, including invoicing, payment processing, collections, credit investigations, and reconciliation. This role ensures timely receipt of payments, maintains accurate financial records, and minimizes bad debt exposure. Additionally, the associate will assist with customer inquiries, analyze AR data to identify trends, and recommend process improvements. This position plays a crucial role in supporting accounts receivable operations for multiple companies across multiple locations within the entire TRG organization.

Additional Responsibilities include, but are not limited to:

· Make outbound collection calls in a professional manner while keeping and improving customer relations.

· Conduct collection activities to minimize outstanding receivables and reduce delinquent accounts.

· Assist with processing customer payments, including checks, credit cards, and electronic transactions.

· Investigate and resolve disputed invoices, claims, and account discrepancies.

· Review potential new customers by analyzing customer credit history, assess credit risk, and recommend credit limits and payment terms to management.

· Learn fraud software to protect our TRG companies from potentially fraudulent orders shipping.

· Communicate A/R trends and potential bad debt exposure to management.

· Provide customer service support by responding to inquiries related to invoices, payments, and returns.

· Support AR functions for multiple companies across multiple locations within the TRG organization

· Ensure compliance with internal controls and accounting policies.

· Support team during PTO coverage.

· Assist with year-end requests from management and auditors.

· Complete all other projects and tasks assigned by the manager.

Qualifications:

· Associate’s degree in accounting preferred, and/or relevant work experience.

· Prior work experience with accounting systems and accepted collection practices.

· Excellent communication and problem-solving skills.

· Highly organized and detail oriented, with the ability to multi-task and follow-up on all responsibilities.

· Demonstrated proficiency with PC- based systems and MS Office applications.

Bonus Points If You Have:

· Positive attitude with a high level of accountability, integrity, and personal drive

· Strong communication skills, both verbal and written

· Detail-oriented with excellent organizational and multitasking abilities

· Ability to work independently and collaboratively in a fast-paced, deadline-driven environment

· Strong analytical and problem-solving skills

· Customer service-focused mindset

· Function as a team player

Benefits & Compensation:

• Competitive salary and performance-based incentives
• Comprehensive benefits package (medical, dental, vision, 401(k), life insurance)
• Paid time off, including vacation and company holidays

TRG is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your salary requirement?

Ability to Commute:

• Findlay, OH 45840 (Required)

Ability to Relocate:

• Findlay, OH 45840: Relocate before starting work (Required)

Work Location: In person