Executive Administrative Assistant - Roxbury Community College

Position Title: Student Jobs-Executive Administrative Assistant

Unit: NonUnit

Reports To: Human Resources at Edgar P. Benjamin Healthcare Center

Expected Start Date: March 2025

Job Tier:

Intermediate: this job may have some prior work or coursework experience necessary to apply. Please see "Requirements" below

Location: Off-campus at 120 Fisher Ave., Boston, MA 02120

Hours of operation and expected hours per week: Varies Monday to Friday, 9 AM- 5 PM.

Career and Internship Services serves all RCC students as they enter and grow in their careers. This includes helping students choose a career and supporting their preparation to enter their chosen industry by building their knowledge, skills, and resume. RCC's new Student Job program is intended to provide students with opportunities to:

• Reinforce classroom learning through hands-on application of course knowledge
• Grow student professional skills and capabilities
• Build professional networks
• Explore career opportunities and pathways

Each Student Job assignment is staffed with a supervisor committed to ensuring that students perform their jobs well. More importantly, supervisors are primarily charged with developing and mentoring students through uplifting instruction and modeling positive behaviors and attitudes.

An Executive Administrative Assistant provides high-level administrative support to executives, managing schedules, correspondence, and other tasks to ensure smooth operations and effective communication. This position is a great opportunity for students studying a wide range of topics.

• Support the administrator with special projects, communication, and office coordination.
• Perform administrative and secretarial duties across facility departments.
• Assist in planning, organizing, and implementing facility operations and policies.
• Maintain compliance with facility procedures and ensure a positive environment.
• Liaise with residents, families, staff, and external agencies.
• Manage correspondence, scheduling, meetings, and record-keeping.
• Oversee front office staff and maintain confidentiality in personnel matters.
• Ensure adequate supplies, process mail, and handle resident concerns as needed.
• Uphold resident rights, privacy, and professionalism at all times.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to handle confidential information with discretion.
• Strong problem-solving and decision-making skills.

Office Management

• Ability to manage schedules, meetings, and correspondence for executives.
• Knowledge of office procedures, record-keeping, and regulatory compliance.

Professionalism

• Strong customer service and interpersonal skills.
• Ability to interact with residents, families, staff, and external agencies.
• Professional demeanor and ability to work under pressure.

Compliance & Confidentiality

• Understanding of HIPAA regulations and healthcare compliance.
• Ability to maintain accurate documentation and reports.

Compensation:

All students are required to take part in an onboarding process facilitated by the Office of Human Resources and Office of Career Services. These workshops are intended to help answer questions students have related to their work, pay, and policies. It will also provide information intended to help with their career readiness and success in this student job position.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or pnoel1@rcc.mass.edu.