What are the responsibilities and job description for the Maintenance Supervisor - City Place position at Royal American Management, Inc?
- Valid Driver's License is required; Bilingual preferred.
Under direct supervision of the Community Manager, the Maintenance Supervisor is responsible for the preservation and upkeep of the property and the safety of all maintenance personnel of the property. The Maintenance Supervisor will be aware of and operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures at all times.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
Practice OSHA standards and company safety policy
Continuing education of safety training as required by company and/or State and Federal Law
Complete a hazard assessment form before beginning any task
Utilize proper safety equipment when exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock
Knowledge of all maintenance requirements for the property
Ensure all repairs are compliant with local building codes, permitting and regulations
Keep accurate records regarding preventive maintenance, work orders, unit refurbishing, annual inspections, and inventories in accordance with procedures established in company procedures manual
Participate in a standby emergency schedule for evening, weekend and holiday coverage
Responsible for performing scheduled maintenance on all equipment, based on the manufacturers recommendations and operating manuals
Regularly inspect all apartment units, buildings, and common areas, performing repairs and janitorial assistance in accordance with procedures manual
Maintain the grounds in accordance with the schedule set forth in the procedures manual
Responsible for the supervision and scheduling subordinate maintenance personnel and service requests requirements while adhering to maintenance priorities
Provide training for subordinate employees or colleagues from other communities, when appropriate
Responsible for reporting unusual or extraordinary circumstances regarding the property, co-workers, or residents
Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all times
Responsible for being aware of all contractual obligations relating to maintenance so as to keep the Community Manager abreast of any incidents of non-compliance from vendors
Must have knowledge of property HVAC units. The on-site Maintenance department must be able to troubleshoot the system and make repairs to fan motors, thermostats, contractors, etc. On-site maintenance will, under no circumstances, make repairs to any components involving the Freon system, to include replacement of components containing Freon, recovery of Freon from the system or addition of Freon to the system unless properly certified. At no time under any circumstances is Freon ever to be vented into the atmosphere. Failure to comply will result in immediate termination
Ensure storage areas and entrances are locked and adequate lighting of areas is always maintained
Obtain a state license for application of pesticides, if required, and under general direction of the Regional Manager or Vice President, exterminate apartment units and common areas in accordance with the company procedures manual
Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.
Perform light plumbing work, such as clearing stoppages, replacing fittings, etc.
Perform replacement and repair of broken glass, tile, screens, draperies and locks
Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves and refinishing floors
Redecorate vacant units, including painting, cleaning of appliances, vacuuming and other related tasks required to prepare a unit for re-occupancy
Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in the common areas
Responsible for maintenance and repair, where applicable, of all amenities such as pools, spas, ponds, fitness equipment, etc.
Assist other team members when necessary
Knowledge, Skills and Abilities (KSAs):
Read, understand and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures
Read and understand various manuals, instructions and other printed materials, such as regulation manuals, procedures manuals, warning labels and directional labeling on materials needed to perform various tasks
Work under time constraints
Frequently, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl
Specific vision abilities are required by this job to include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus
Safely lift and carry weights up to fifty (50) pounds without assistance
Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck
Safely use hand tools such as hammers, screwdrivers, saws, various power tools including hand held drills and circular saws
Safely ascend and descend various types of ladders unassisted
Tolerate normal levels of caustic chemicals and pest control chemicals
Stay aware of all work-safety requirements pertinent to the position
Travel for the purpose of conducting regular property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
Position requires incumbent to have the tools and equipment generally associated with the field of multi-family apartment maintenance, along with experience in using specific tools and equipment
Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance
Proficiency in reading, writing and speaking English is required
Limited computer literacy
Education and Experience:
Incumbent must possess some type of formal training or experience in the following areas: carpentry, light plumbing work, light electrical work, painting, refurnishing and cleaning, and air conditioning
High School Diploma or Equivalent required
Physical Demands:
Must be able to safely access all areas of the property's grounds, regardless of grounds conditions and/or weather conditions, including multilevel structures, with or without the aid of an elevator.
Communicate effectively with co-workers, residents and vendors
Complete tasks assigned in a reasonable amount of time
