What are the responsibilities and job description for the Audio Visual Sales Manager position at Royal Audio Visual?
Royal Productions is an audiovisual services company partnering with hotels to provide excellent event experiences utilizing current technology while exceeding hospitality management and guest expectations.
The Audio Visual Sales Manager reports to and assists the Director of Audio Visual Sales and works alongside the Event Audio Visual Technology team by preparing proposals for equipment and services for hospitality event clientele. Additional tasks include general sales administration support, such as order entry, opportunity management, and customer follow-up.
Key Job Responsibilities
- Sales support and coordination
- Directly sell smaller events such as Event Order (EO) bookings, Exhibitors & Expo Events, affiliate business, and In-Conjunction-With (ICW) events, as well as Catering pop-up events
- Handle customers’ requests by phone, Zoom, email, and other channels and follow up for all event details
- Close business by obtaining commitment to buy, while maximizing revenue and adhering to event profit guidelines, and adhering to Hospitality production & event guidelines
- Effectively utilize time to promptly respond to customer requests
- Personally greet clients onsite
- Facilitate strong information exchange with aligned venue leadership teams
- Cross reference daily hotel reports against our internal system to ensure proper event success
- Ensure CRM/ERS is always accurate and up to date as possible
Job Qualifications
- Minimum of a High School diploma; BS/BA is preferred or 1 years of sales/event experience
- Prior technology, sales, hospitality, or event planning experience is a plus
- Technical aptitude and proficiency with computer software and programs
- Strong written and oral communication skills to effectively solicit and close business via phone/email
- Will train the right candidate
Core Competencies
- Hospitality, Responsiveness, Ownership, Professionalism, Effective Communication, Action Oriented
- Sales Proficiency, Initiative, Management of Clients, Concern for Quality, Negotiation, Results Oriented, Relation Based Sales, Highly Organized
- Microsoft Office and Google Workspace
Work Environment
- Work is performed in a hospitality/event/office setting. Team members must adhere to appearance guidelines as defined by Hospitality partners, based on an office environment. The working conditions will vary between moderately quiet to noisy, and at times will include irregular hours and on-call status including days, evenings and weekends.
- Management reserves the right to revise the job description or to require that other or different tasks be performed as assigned. The above information is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $25