What are the responsibilities and job description for the Specialist II, Operations - Corporate Actions position at Royal Bank of Canada>?
Job Summary
Job Description
What is the opportunity?
The primary purpose for this position is to provide oversight and execute risk assessments associated processing of liability Instructions related to voluntary corporate Action events. Core responsibilities will be to support the processing of corporate actions for RBC’s internal inventory and trading accounts. You will partner closely with the Corporate Actions department and management in mitigating department risks and ensuring that all voluntary and mandatory corporate actions are processed correctly for RBC’s internal trading accounts
Incumbent will provide training, coaching, and development for team members.
In addition, this position supports escalated complex customer service situations, completes process oversight, provides new initiative / process implementation support, and maintains accurate department procedures / reference materials. Incumbent must understand regulatory and organizational risks associated with work processes, how work is processed from beginning to end, and dependencies to other areas and departments. Work is completed under minimal supervision. Incumbent will address escalated questions independently, seeking assistance from Operations resources as appropriate. Position contains increased elements of risk which are managed through operational reviews, system checks, and adherence to procedures.
What will you do?
- Direct time sensitive, complex and / or highly specialized daily workflows related to functions associated with instructions received from internal trading teams and external counterparties on voluntary Corporate Actions events and conversions to ensure accurate and timely processing, to ensure department service levels are met.
- Establish and maintain credible, professional relationships with internal business partners and external customers and transfer agents. Participate in department, firm and industry projects.
- Address escalated Issues independently, provide risk oversight, and ensure compliance with regulatory requirements, Seeking assistance from Senior Manager or other Operations resources as appropriate.
- Accept and successfully execute change while supporting employees through the process and keeping them focused on business priorities.
- Execute a range of department risk mitigation checks on mandatory and voluntary corporate actions to ensure each is processed correctly.
- Lead various projects as assigned by management to improve department efficiency or reduce the risk involved in the processing of capital markets corporate actions.
- Cultivate and strengthen partnerships with internal and external parties
- Resolve conflicts and address concerns promptly to maintain trust and credibility
- Monitor and report on emerging risks, ensuring timely escalation when necessary
- Analyze complex problems to identify root causes and actionable solutions
What do you need to succeed?
Must-have
Nice-to-have
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
The good-faith expected salary range for the above position is $ 50 000 - $85,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that :
Job Skills
Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address :
250 NICOLLET MALL : MINNEAPOLIS
City : Minneapolis
Country :
United States of America
Work hours / week : Employment Type :
Full time
Platform : WEALTH MANAGEMENT
Job Type : Regular
Pay Type : Salaried
Posted Date : 2024-12-18
Application Deadline :
2025-01-31
Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
Salary : $50,000 - $85,000
