Senior Analyst, Technology and Operations

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group has an exciting career opportunity for a full time Sr Analyst reporting to the Manager, Revenue Technology & Operations.

This position will work on-site in Miami, Florida

The Senior Analyst will be responsible for identifying opportunities, developing strategic plans, and executing the strategic plans to drive incremental revenue. This individual is responsible for the development and communication of strategic plans as well as monitoring and adjusting to global market changes. The Senior will have exposure to management and will work closely with global Sales, Marketing, Air/Sea, Hotel Operations, Reservations, Onboard Revenue, and External Partners.

Key Responsibilities Include

• Identify and size opportunities to pursue for ancillary revenue generating projects and other special projects.
• Conduct competitive analyses on category and cross-category competitors and report insights to cross functional leadership and executives.
• Identify a clear short and long-term roadmap and effectively project manage complex timelines and deliverables.
• Apply findings from research, trend forecasting, performance and feedback to develop the scope of work for future ships, modernization of current ships, and development of private destinations.
• Partner with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy for delivering a successful project in a timely manner.
• Develops commercial reporting tools to monitor performance against targets and ensure accuracy of commercial and sales incentives forecasting and payouts.
• Utilizes visualization tools to translate data into easy-to-understand reports and dashboards, used to drive actionable recommendations.
• Provide ad-hoc analyses to guide decision-making on design of future products.
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.
  
  

Qualifications, Knowledge And Skills

• Four-year Bachelor's or equivalent required; MBA preferred; three to five years related business analysis experience and/or training; or equivalent combination of education and experience.
• Candidate must possess strong written and oral communication skills and be able to work effectively with all levels of personnel.
• Strong PC skills are required
• Advanced Excel, Power BI, and SQL required
• Project management experience preferred
• Strong understanding of finance and marketing principles to lead management on strategic initiatives and guide analysis.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop options and implement solutions.
• Active Listening: Giving full attention to what other people are communicating and taking time to understand points being made.
  
  

Financial Responsibility

• Determines strategies and executes decision making to drive at least $400M in annual revenues.
  
  

Physical Demands

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.