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Deputy Office Administration Manager

Royal Cornwall Hospitals Trust
Truro, MA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/10/2025

Job summary

This is an exciting opportunity for the right candidate to join our team to carry out a varied and challenging role as the Deputy Laboratory Administration Manager within the department of Diagnostic & Molecular Pathology (Cellular Pathology). The department provides a range of diagnostic services which includes Histopathology, Cytopathology, molecular diagnostics & Coronial post mortems. The department also supports other departments within the Trust via MDT attendance & via the continual tracking and monitoring of cancer patients' treatment pathways to help deliver national waiting time targets.

The Deputy Laboratory Administration Manager will provide administrative support to the department & specifically support the department in trying to achieve our cancer turnaround targets. This will include the tracking and collection of histopathology related data on all patients with suspected or confirmed malignancy. Updates will need to be reflected in the cancer PTL / SCR. Previous experience / knowledge of both histopathology reporting & the PTL / SCR would be an advantage.

The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently.

This is a permanent post working for hours per week (Mon-Fri) & is based at the Truro site.

Main duties of the job

Main duties include

Provide comprehensive secretarial & personal assistant support to more than one nominated consultant & key team members across more than one specialty.

To undertake all aspects of administrative work associated with the Diagnostic and Molecular Pathology service.

Operate within a highly flexible team for the effective overall delivery of patient care, through multi-disciplinary working and knowledge of consultant, specialty, hospital & inter-agency practice.

Maintain optimum communication between consultants, other key Directorate staff & other health professionals and associated agencies.

Maintain a comprehensive knowledge and understanding of medical terminology across all health clinical specialties in Acute & Primary Care.

Support Consultants and key team members in the delivery of other roles - such as Clinical Director, Head of Department, Governance Lead.

Maintain absolute patient confidentiality in accordance with the Trust Policy.

Provide support to the Laboratory Administration Manager & cover duties as required.

Monitor & maintain the PTL / SCR providing daily updates on the progress of histology samples.

Provide support at the Cancer Action Board & the Cancer Action Delivery Board meeting as required.

Monitor the return of external reports from outsourcing & ensuring they are accurately transcribed on the laboratory information system for authorisation as soon as possible.

Provide admin support for the post-mortem / HTA service.

About us

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Job description

Job responsibilities

PLEASE NOTE : To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following :

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Work health assessments
  • Criminal record check standards
  • Right to work checks

For further information please visit :

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

Person Specification

Qualifications

Essential

  • 5 GCSCs - Including Maths & English (A-C) or equivalent
  • Audio typing qualification (2) to the essential criteria
  • Desirable

  • NVQ in Administration or equivalent. ECDL
  • AMSPAR qualification' (2) to the desirable criteria
  • Experience

    Essential

  • 2 Years experience working in a medical office.
  • IT experience (Word, Excel & PowerPoint),
  • Word-processing & audio typing. Experience of typing Histology & PM reports
  • Desirable

  • Experience using NHS or similar systems PAS, WinPath, Maxims; e-mail & Internet
  • Experience of typing Histology & PM reports
  • Experience of accessing & amending cancer PTL / SCR
  • Skills

    Essential

  • Extensive knowledge of healthcare medical terminology.
  • Excellent / proven IT & keyboard skills & telephone manner.
  • Ability to prioritise and manage workload within team-rostered arrangements.
  • Excellent / proven communication organisational & interpersonal skills.
  • Disposition & Attitude

    Essential

  • Able to act on own initiative & within team rostered arrangements, frequently across multiple departments / agencies.
  • Able to prioritise, work under pressure and meet timelines.
  • Able to deal with multiple demands / tasks & achieve & sustain high standards
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