What are the responsibilities and job description for the Night Dispatcher position at Royal Express, Inc?
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Schedules will be on a rotating 4 days on 4 days off.
Responsibilities
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Proven experience as dispatcher or relevant position
- Knowledge of procedures and guideline for emergency situations
- Proficient in English and Spanish (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- Highly motivated
- Able to work in a fast-paced environment
- Comfortable working alone
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 12 hour shift
- Night shift
Experience:
- Dispatching: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Night shift
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Laredo, TX 78045 (Required)
Ability to Relocate:
- Laredo, TX 78045: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16