What are the responsibilities and job description for the Store Manager/ Assistant Store Manager position at Royal Farms?
ROYAL FARMS – STORE MANAGER/ASSISTANT STORE MANAGER
About the Company:
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We deliver fresh, high-quality food, essential convenience items, and fuel to our customers—all with a focus on speed, service, and hospitality.
About the Role:
Royal Farms Store Leaders and Assistant Store Leaders drive operational excellence and customer satisfaction by leading store teams to create positive customer experiences, ensuring compliance with company policies and procedures, and delivering strong business results.
Duties and Responsibilities:
- Customer Service: Deliver outstanding customer service through a friendly and welcoming environment
- Store Operations: Lead and support daily store operations including food service, merchandising, cleanliness, and safety
- Policies and Procedures: Implement and enforce company policies, procedures, and systems
- Team Development: Recruit, train, and develop a high-performing team
- Coaching and Feedback: Provide coaching, feedback, and performance management to retail team members
- Marketing Programs: Ensure proper execution of marketing programs and promotions
- Store Metrics: Monitor and analyze store metrics to identify business opportunities
- Store Appearance: Uphold standards for store appearance, food safety, and in-stock levels
- Compliance and Safety: Maintain compliance with wage and hour laws and safety regulations
- Community Relations: Build positive relationships with the local community and vendors
- Safety Training: Participate in safety training and ensure use of personal protective equipment
- Recognizing Team Members: Recognize team members who exceed expectations and identify future leaders
- Additional Duties: Assist in scheduling, inventory, cash handling, and other operational tasks
Qualifications:
- Leadership Experience: Proven leadership experience in a retail or food service environment
- Education: High school diploma or GED required; 2-year college degree preferred
- Communication Skills: Strong interpersonal and written communication skills
- Math and Computer Skills: Proficiency in basic math, computer usage, and decision-making
- Food Safety Certification: Food Safety Certification preferred
- Age and Physical Ability: At least 18 years old and able to travel as needed and work all shifts, including weekends and holidays
Compensation:
- Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location)
- Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location)
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth.
Salary : $58,000 - $78,000