Train & Property Maintenance Attendant

Train & Property Maintenance Attendant Job Description

Reports To:                  Train Attendant Supervisor               

FLSA Status:                 Part time hourly, non-exempt

Prepared By:               HR Director

Prepared Date:            10/10/24

Compensation:            Starting at $17.00 per hour

Experience the Colorado lifestyle you actually moved here for.  At the Royal Gorge Route Railroad, adventure is right outside your door. Nestled in the stunning Royal Gorge Region along the Arkansas River, Cañon City is Colorado’s hidden gem—with mountain access at your fingertips, world-class rafting and fishing, endless trails, rock climbing, hot springs, and skiing/snowboarding—all without battling I-70 traffic. The best part? You’ll prosper with a highly competitive wages and benefits, all at an affordable cost of living.

About Us: The Royal Gorge Route Railroad carries over 250,000 guests from around the world through Colorado's Royal Gorge. With stunning views, exceptional service, and delicious dining - the Royal Gorge Route experience is unlike anything else in the world. 

We’re looking for a Train & Property Attendants who embody a genuine spirit of service, have a serious appetite for adventure and are seeking meaningful career growth. Always curious and caring, our team puts their heart into everything they do, striving to do their best no matter the task at hand. We are team players, problem solvers, innovators and lovers of people, travel and the Colorado life. If this sounds like the kind of place you want to be, we invite you to apply now! Join us and contribute your skills and talents while flourishing professionally at the Royal Gorge Route!

We love Colorado and we care about our team members and our guests. That’s why the Royal Gorge Route Railroad is 100% smoke-free, inside and out. No smoking of any kind is allowed on any Royal Gorge Route Railroad properties or sister properties, including all Railroad property, on the train, at Happy Endings Caboose Cafe, the Royal Gorge Mansion or the Royal Gorge Route Inns. Being a smoke-free environment for guests and a smoke-free workplace for staff ensures we uphold our customer promise - to provide a world-class experience. It also means we uphold our employee promise - to provide a healthy, professional, clean atmosphere where everyone has the opportunity to grow and thrive. 

Summary: The Train Attendants are responsible for preparing, stocking and cleaning train cars for each journey. Responsibilities also include general labor around the property as well as assisting guests with mobility accommodations to and from the train.

Essential Functions

·         Able to think critically to solve problems effectively

·         Assist guests to and from the train.

·         Enjoy working on a team.

·         Restock bar/kitchen onboard items.

·         Repair small plumbing, electrical, and mechanical issues or call certified technicians.

·         Drive motor vehicles and golf carts safely on property delivering supplies/personnel. MUST HOLD A VALID DRIVER'S LICENSE.

·         Assist in a variety of tasks around the train such as filling water tanks, carrying kegs, carrying trash across tracks from cars, cleaning exterior of train, etc.

·         Certified team members will operate the waste pump truck to empty waste tanks from passenger cars (certified team members will also receive $30 per event added on to their pay check through our standard payroll process)

·         Regular daily cleaning of all exterior windows on the train

·         Assist in cleaning grounds around the property

·         Hold track warrants if GCOR certified

·         Other duties assigned by the supervisor/manager.

Education/Minimum Requirements

·         No minimum education requirements

·         No prior work experience requirements

Skills/Aptitudes

·         Strong customer service skills

·         Ability to take direction

·         Capability to multi-task

·         Professional communication skills

·         Strong teamwork skills

·         Demonstrating maturity and professionalism amongst team members

·         Must hold a valid driver’s license

·         Must be at least 25 years of age to operate company vehicles

·         Must have up to date applicable vaccinations (tetanus, hep A, etc.) for handling of human waste for some duties

Working Conditions

·         Able to frequently lift at least 50 pounds

·         Perform work outside in adverse weather conditions (extreme cold and heat, snow, rain)

·         Must climb ladders and stairs regularly

·         Employee will spend 90% of the time on their feet

Salary : $17