What are the responsibilities and job description for the Server position at Royal hot pot & BBQ?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for providing exceptional guest services and a strong commitment to food safety and sanitation practices. As a Server, you will play a crucial role in delivering an outstanding dining experience to our guests while ensuring their needs are met promptly and efficiently.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently using the Aloha POS system.
- Provide detailed menu information, including daily specials, dietary restrictions, and food safety practices.
- Serve food and drinks to guests while ensuring proper presentation and sanitation standards.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Process payments accurately and efficiently while maintaining a clean work area.
- Uphold restaurant policies regarding health, safety, and sanitation at all times.
Qualifications
- Previous experience in the food service or restaurant industry is preferred, especially in fine dining settings.
- Strong customer service skills with a focus on guest satisfaction.
- Knowledge of food safety regulations and best practices for sanitation.
- Basic math skills for handling transactions and processing payments.
- Ability to work well under pressure in a fast-paced environment.
- Excellent communication skills and the ability to work as part of a team.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Must be able to stand for long periods and lift up to 25 pounds as needed.
Join us in creating memorable dining experiences for our guests while working in an engaging team environment!
Job Types: Full-time, Part-time
Pay: $18.00 - $30.00 per hour
Benefits:
- Employee discount
- Food provided
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $30