What are the responsibilities and job description for the Server position at Stratosphere Restaurant & Lounge?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that guests have a memorable dining experience. Your ability to manage time effectively and collaborate with kitchen staff will be essential in delivering high-quality service in our fine dining establishment.
Duties
- Greet and seat guests promptly, ensuring they feel welcomed and comfortable.
- Present menus and provide detailed information about food and beverage offerings, including daily specials.
- Take accurate food and drink orders using Aloha POS or similar systems.
- Upsell menu items to enhance the guest experience and increase sales.
- Serve food and beverages efficiently while maintaining high standards of presentation.
- Collaborate with kitchen staff to ensure timely delivery of orders and address any special requests or dietary restrictions.
- Monitor guest satisfaction throughout their meal, addressing any concerns promptly.
- Maintain cleanliness of the dining area, including resetting tables for the next guests.
- Adhere to all food handling and safety regulations to ensure a safe dining environment.
Skills
- Strong time management skills to handle multiple tables efficiently during busy shifts.
- Ability to upsell menu items effectively, enhancing the guest experience while increasing sales.
- Basic math skills for processing orders and handling payments accurately.
- Excellent collaboration skills to work seamlessly with kitchen staff and fellow servers.
- Previous experience in food service or fine dining preferred, with knowledge of food handling practices.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- A passion for the food industry and commitment to providing outstanding customer service.
Join our team as a Server where your skills will shine, and your contributions will be valued!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Jacksonville, FL 32208 (Required)
Ability to Relocate:
- Jacksonville, FL 32208: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15