What are the responsibilities and job description for the LUAU LEAD DRUMMER (CASUAL) position at Royal Lahaina Resort?
Compensation Type
HourlyHighgate Hotels
Essential Job Requirements:
- Proven experience in a show production role or equivalent.
- Must possess high level of technical proficiency and knowledge of playing the instrument you are hired to play.
- Must be able to work in conjunction with the Luau Stage Manager, Luau Artistic Director, F&B Luau Managers, and Luau staff.
- Must be able to interact with fellow co-workers, manager/supervisors, guests and others with respect and honesty.
- Must be able to work cohesively with fellow co-workers and managers/supervisors as part of a team.
- Must attend all scheduled rehearsals, training, and hotel required meetings.
- Must have a positive attitude.
- Must be able to read and write in the English language.
- Must be able to effectively communicate both verbally and written, with all levels of management, employees, guest and others in an attentive friendly, courteous and service oriented manner.
- Must be able to approach all encounters with management, employees, guest and others in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by management, employees, guests, and others.
- Must have excellent decision-making skills and be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be detail oriented and able to perform job functions with accuracy.
- Must be able to multitask and prioritize duties and functions according to the Luau Show’s needs to meet deadlines.
- Must be available for flexible scheduling to meet the needs of the Luau Show including evenings, weekends and holidays.
- Must be flexible and able to adjust to changes nightly according to the needs of the Luau Show.
- Must comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Must comply with all departmental and company policies.
- Must be able to maintain confidential information.
- Must perform other duties as direct/assigned by managers/supervisors.
General Job Requirements:
- Must maintain a nice, kind, warm and friendly demeanor, and be an Ambassador of Aloha Spirit at all times.
- Must show up to work on time, at the start of your scheduled shift ready to work, fully dressed in accordance to the Highgate Hotel standards.
- Must have the ability to follow directions and take critiques and adjust as necessary.
- Must be self-motivated and able to learn quickly.
- Must be able to work with minimal supervision.
- Must maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the Luau Show.
- Must maintain personal hygiene, appearance and grooming according to the Highgate standards,
- Must perform other duties as directed/assigned by supervisor/management.
Overview
Education & Experience:
- At least 2-years’ experience in playing the instrument you are hired to play.
- At least 2-years' experience in a Luau show production or equivalent.
- Previous guest service experience required.
- Demonstrated knowledge of Hawaiian/Polynesian culture, songs and dances.
Physical requirements:
- Ability to sit, stand, walk, twist, reach and bend frequently.
- Frequent repetitive hand, wrist, and body motions.
- Light to Medium work – Lifting up to 20 to 50 pounds of equipment occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Responsibilities
These duties include but are not limited to the following:
- Must work closely with the Luau Stage Manager, Luau Artistic Director, F&B Luau Manager, and all Luau staff.
- Must attend and participate in all scheduled rehearsals and trainings for the show as required.
- Must attend all pre-shift and post shift meetings.
- Must perform all assigned pre-shift and post shift duties.
- Responsible to learn and perform all of the components of the music for each performance in the Luau Show.
- Must be a master of the instrument that you are hired to play.
- Must be able to support and assist in playing other instruments in the Tahitian and Samoan segments in the Luau Show.
- Must be flexible to learning other techniques to perform the music for each song and dance performed in the Luau Show.
- Must have the ability to identify technical problems and be able to resolve any issues asap.
- Responsible to ensure all instruments are kept in good condition.
- Responsible to report any problems or issues to the Luau Stage Manager that requires his/her attention as they arise.
- Must ensure compliance with all local and liquor laws and health and sanitation regulations.
- Must be in compliance with the Hotel rules and regulations.
- Must attend and participate in all department and company required meetings/training.
- Must provide excellent guest experience for overall guest satisfaction.
- Must perform other duties as directed by supervisor/management.
Qualifications
Education & Experience:
- At least 2-years’ experience in playing the instrument you are hired to play.
- At least 2-years' experience in a Luau show production or equivalent.
- Previous guest service experience required.
- Demonstrated knowledge of Hawaiian/Polynesian culture, songs and dances.
Physical requirements:
- Ability to sit, stand, walk, twist, reach and bend frequently.
- Frequent repetitive hand, wrist, and body motions.
- Light to Medium work – Lifting up to 20 to 50 pounds of equipment occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.