Director, Operations - Hamilton Labs

Director of Operations – Hamilton Labs

Position Summary:
We’re looking for a Director of Operations to join the Hamilton Labs team as we prepare for significant growth. This role is focused on execution—coordinating teams, managing vendors, and ensuring our business plan is implemented. Reporting to the Sr. VP & GM of Royston LLC, you’ll collaborate with various departments to keep the business on track and drive results. This is an excellent opportunity for someone ready to step into Director level management and gain hands-on experience running a business unit.

Key Responsibilities

1. Operations Management and Project Execution:

• Execute the business plan under senior leadership's direction.
• Coordinate global projects to meet deadlines and objectives.
• Support key initiatives, including the new configurator launch and finalizing Revit files.
• Track progress and provide updates to leadership on key metrics.

2. Team Leadership and Collaboration:

• Lead and support a small team, ensuring alignment across engineering, production, and operations.
• Hire, train, and onboard new team members as needed.
• Build strong relationships with suppliers, dealers, and internal departments.
• Collaborate with leadership to gather market intelligence and advance strategic goals.

3. Process Improvement and Communication:

• Identify and implement workflow improvements to enhance efficiency and reduce costs.
• Document and standardize procedures for consistency.
• Serve as the main contact for dealer inquiries while keeping leadership and teams informed.

Qualifications

Education and Experience:

• Bachelor’s degree in business, operations, or a related field.
• At least 5 years of experience in operations, project management, or a similar role.
• Experience in manufacturing or engineering is a strong advantage.

Skills:

• Strong organizational and leadership abilities.
• Proficient in vendor relationships and supplier coordination.
• Ability to manage multiple priorities and resolve issues effectively.
• Clear and effective communicator.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Why Pursue This Role?
This position offers a chance to make a real impact while gaining hands-on experience managing a business unit. After two years of investment, Hamilton Labs is poised to grow from $1MM in 2024 to a target of $17MM in the coming years. You’ll work closely with senior leadership, driving high-profile projects like:

• Launching a state-of-the-art configurator.
• Supporting a new dealer network.
• Completing Revit engineering files.
• Gathering market intelligence to shape strategic goals.

You’ll also coordinate international operations in Mumbai, Shanghai, and the Middle East, requiring some travel.

What to expect:

• Fast-paced: We’re rebuilding, so you’ll need to adapt quickly.
• Multi-faceted: Your role will cover everything from solving operational challenges to managing vendors.
• Execution-focused: You’ll deliver the plan, not create it.
• Constant challenges: Balancing short-term needs with long-term goals is key.
• Supportive leadership: You’ll have guidance but will need to take ownership.