What are the responsibilities and job description for the Customer Service and Sales Representative position at RP Marketing & Co?
Responsibilities:
- Serve as the main point of contact for customers, providing exceptional customer service and support
- Build and maintain strong relationships with customers, ensuring their needs are met and issues are resolved in a timely manner
- Collaborate with the sales team to develop and implement effective sales strategies
- Utilize Salesforce or similar CRM software to track customer interactions and manage accounts
- Assist with outside sales activities, including attending meetings and conferences
- Provide technical sales support to customers, answering questions and providing product information
- Identify and pursue business development opportunities to expand the customer base
Requirements:
- Proven experience in customer service or sales
- Strong analytical skills to assess customer needs and market trends
- Excellent communication and interpersonal skills to build rapport with customers
- Ability to effectively manage accounts and provide account management support
- Self-motivated with a strong drive for results and achieving sales targets
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Travel reimbursement
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $25
