Office Manager - Lockport Office

Roswell Park Care Network is looking to hire an experienced Office Manager for our beautiful and busy Lockport, NY multi-specialty location.

Excellent Benefits Package...............

• Medical Insurance
• HRA - Employer funded
• Dental and Vision Coverage
• 401(k) with company match
• Company paid life insurance
• Generous Time Off
• 11 Paid Holidays and more!

Come Join the Roswell Park Care Network! https://www.roswellpark.org/carenetwork

Brief Description of Duties:

The Office Manager coordinates the business operations of the assigned community practice. This position oversees the supervision of non-clinical staff and ensures the practice goals are aligned with the goals of the RPCI Oncology, PC. The Office Manager oversees the completion of various administrative tasks within the office and maintains a well-run practice. Their main duties include managing patient records, handling staff time and attendance, ensuring the proper care of patients, tracking the office budget, and hiring and training non-clinical personnel

• Plan, formulate, organize, control, and direct office operations
• Develop office schedules and ensure that all employees adhere to the schedule
• Interact with fellow workers in a way that promotes a respectful and cooperative working environment.
• Be available to employees to discuss issues that arise and remain positive and solution focused.
• Schedule maintenance on lab and office equipment, if applicable, and knowledge of equipment and IT issues.
• Collaborate with other managers and administrators to find best practices for all services.
• Monitor office supplies and order new stock as required.
• Work with Accounts Receivable to provide accurate deposit information for QuickBooks.
• Manages the upload of invoices and packing slips to Accounts Payable for vendor payments and provides month-end inventory and drug transfer reporting.
• Maintain systems to control finances and develop rotating staffing models to accommodate the daily needs of the clinic.
• Monitor operations, programs, and payer rules to ensure compliance.
• Collaborate with peers and staff on the implementation of any new systems at each location. Work closely with staff and the vendor to schedule a timeframe for training and implementation.
• Ensure compliance with federal, state, and local regulations for medical practices.
• Measure the practice's KPIs and gather feedback and retention rates to assess the quality of patient care and customer service provided by the medical office.
• Hire, onboard, train, and supervise office staff and manage their performance.
• Management of all employee time off requests.
• Comply with all PC policies and procedures

EDUCATION/CERTIFICATION/EXPERIENCE

• Associates degree required; Bachelor’s degree preferred (will consider those without if 5 plus years Office Management experience)
• Minimally 2 years management experience; in healthcare related practice/office setting.
• Experience in a medical practice or similar organization, with a strong understanding of patient throughput, compliance, staff supervision and financial management.
• Excellent customer service, professional, positive management
• Solutions focused