Quality Supervisor

Plan lead and coordinate all areas of Quality Services to exceed internal and external customer expectations in safety quality productivity schedules housekeeping and employee relations.

Responsibilities :

• Work to eliminate all unsafe behaviors and conditions within the plant.
• Fully support and practice Safety Training Observation Program techniques on a daily basis.
• Assure the maintenance of excellent housekeeping practices and safety awareness on all shifts.
• Maintain positive communication within the Quality department on all shifts.
• Communicate effectively with all internal external customers to insure that all production requirements schedules quality and final deliveries of our products are satisfactory.
• Evaluate current technical and business data related to quality assurance.
• Make recommendations directly with manufacturing staff on the testing or trial usage of any new or alternate products and methods affecting product quality. This includes discussing such new or alternate products / methods prior to production use.
• Discuss job specifications with sales and Customer Service Representatives on all new and existing accounts experiencing problems.
• Perform the proper evaluation investigation and response to customer complaints.
• May make recommendations regarding hires terminations promotions transfers and training of Quality personnel.
• Motivate staff in support of department objectives and timely and effective schedules to ensure production goals.
• May be responsible for determining appropriate staffing for each shift along with other supervisors departments and coworkers.
• Coordinate staffing efforts to effectively meet all quality and production requirements.
• Foster the continual use and implementation of the philosophies and tools that are taught through our Total Quality Program.
• Promote the concept of working together as a team and with other departments to build continual improvement within the company.
• Perform other related duties as required.

Qualifications :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $67800.00 to $105800.00  year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon but not limited to : education skills experience proficiency performance shift and location. In addition to base salary depending on the role the total compensation package may also include participation in a bonus commission or incentive program. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer / partner discounts.

This position is eligible for a $2000 signon bonus

RRD is an Equal Opportunity Employer including disability / veterans

Remote Work : Employment Type :

Fulltime

Salary : $67,800 - $105,800