What are the responsibilities and job description for the Front Office Coordinator position at RSC Landscaping?
```html
RSC Landscaping is a leading provider in the landscaping and landscape maintenance industry, dedicated to delivering exceptional service and quality to our clients. We are seeking a Front Office Coordinator to join our team and support our Landscaping and Landscape Maintenance Divisions. This role is crucial in facilitating daily operations through a variety of administrative and clerical tasks. Join us to be part of a company that values career development and employee growth.
Responsibilities
- Greet customers upon entry to the office, ensuring a welcoming atmosphere
- Answer and direct phone calls efficiently
- Verify existing customer information in Aspire for service requests
- Create new customer profiles in Aspire
- Process customer payments over the phone
- Assist with running Miss Utility tickets for landscaping jobs
- Engage in upselling and cross-selling opportunities with customers
- Contribute to social media content creation and posting
- Maintain a neat and clean lobby area
- Ensure the front office is organized and free of clutter
Qualifications
- High school diploma or equivalent preferred
- Two years of equivalent experience
- Positive attitude and top-notch customer service skills
- Ability to multitask and proficient with computers
- Ability to work efficiently, thoroughly, and follow directions
- Maintain a regular, dependable attendance record
- Must be 18 years of age or older
Benefits
- Competitive pay
- Commitment to career development and training opportunities
- Supportive work environment that encourages creativity and efficiency
