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Quality Supervisor

RSI Manufacturing
Muskegon, MI Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

POSITION SUMMARY

The Quality Supervisor will supervise and direct the quality team and will oversee the company’s QMS ensuring developing standards and monitoring compliance with ISO 9001 in the manufacturing process. The Quality Supervisor provides quality assurance support in product manufacturing to ensure the product and process meet ISO 9001 compliance requirements, company production standards and meets customer requirements.

ESSENTIAL FUNCTIONS

  • Develop and implement quality control processes and procedures.
  • Supervise, direct, and train quality team.
  • Set and maintain product quality standards and parameters.
  • Ensure compliance with ISO 9001 and applicable regulations.
  • Oversee audits, inspections, and corrective actions.
  • Issue and resolve CARs (Corrective Action Requests) and implement CAPA (Corrective and Preventive Actions) to address and prevent quality issues.
  • Maintain quality records, including data for QIS software.
  • Create work instructions and determine measurement methods for customer prints.
  • Physically measure parts using proper metrology tools to collect dimensional data.
  • Manage product testing processes, including gauge R&R.
  • Prepare and submit Level 3 PPAPs for customer approval.
  • Analyze customer feedback and address quality improvement opportunities.
  • Provide leadership in maintaining a culture of continuous improvement.
  • Perform additional duties as required.

MINIMUM QUALIFICATIONS

  • Minimum of three years overseeing quality functions in a high-volume, precision CNC machining environment.
  • Experience with quality control for high-pressure die-cast parts and materials.
  • ISO 9001 internal audit certification.
  • Proficient in reading and interpreting blueprints.
  • Strong organizational skills and attention to detail.
  • Extensive knowledge of or ability to quickly learn RSI production processes.
  • Excellent interpersonal skills, capable of liaising with developers, project managers, and customer support.
  • Proven ability to lead and train staff in quality processes and procedures.
  • Skilled in fostering a culture of quality, teamwork, and service excellence in a diverse environment.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Proficiency in Microsoft Office Suite or related software.
  • Adaptable to shifting priorities and evolving work demands.
  • Must pass a pre-employment drug screening and background check, including a nationwide criminal record search.

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in related field

PHYSICAL REQUIREMENTS

  • Bend and twist frequently
  • Lifting up to 30 lb frequently, up to 50 lb rarely
  • Fine manipulation frequently
  • Gross manipulation frequently
  • Kneel frequently
  • Push/Pull up to 30 lb frequently
  • Sit at desk up to 3 hrs/day
  • Stand/walk up to 8 hrs/day
  • Able to clearly see fine details while inspecting parts, tools, and gauges
  • Able to hear alerts and alarms emitted by machines

WORK ENVIRONMENT
Climate-controlled shop

Typical office environment

TRAVEL

This position may require travel up to 5% of the time

POSITION TYPE

Full-time salaried exempt

RELOCATION

Relocation expenses are not provided

HIRING PREFERENCE

Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, ex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category.

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