Business Data Analyst

Minimum Requirements

• 2 years of relevant experience in business operations, sales excellence, process redesign, a consulting role, quality assurance or customer experience.
• Experience with SQL, tableau, data analysis & visualization tools. Strong operational background and project management skills with experience running strategic projects with cross-functional teams. Fluency in English, both oral and written
• Excellent business acumen, passion for solving problems, and strong analytical skills.

Preferred Qualifications:

Self-motivated, entrepreneurial, and dealing with ambiguity. A love for change and an ability to ruthless prioritize in a fast-paced environment Strong desire to collaborate, share, drive best practices cross-functionally and globally.
Innovative and creative in finding solutions/ designing improved methods, systems and processes. Attention to detail and ability to deep dive, identify root causes of variances; further execute solutions once identified.
Minimum Years of Experience 2

Must-Have Skills
1. Strong Analytical Skills: Ability to analyze data and solve problems
2. Project Management Skills: Experience running strategic projects with cross-functional teams
3. Data Analysis & Visualization Skills: Proficiency in tools such as SQL, Tableau, and data analysis & visualization software
4. Business Acumen: Strong understanding of business operations and ability to make informed decisions

Nice-to-Have Skills
1. Self-Directed Learning: Experience with online learning platforms and a proven ability to learn new skills independently, demonstrating a commitment to
ongoing professional development.
2. Business Intelligence Tools: Familiarity with business intelligence tools like Power BI, Tableau, or Looker, with the ability to analyze data and create actionable insights that drive business decisions.
3. Design Thinking Certification: A certification in design thinking, such as IDEO's Design Thinking Certification, demonstrating expertise in human-centered design approaches and methodologies.
4. Public Speaking Experience: Experience presenting to large groups, including conferences, webinars, or workshops, with a proven ability to engage audiences and communicate complex ideas effectively.

Key Responsibilities:

• Analyze operational data to identify trends and insights
• Conduct root cause analysis to drive performance improvement
• Develop customer feedback signals and analyze customer experience
• Create reports and communicate insights to stakeholders
• Collaborate with vendors and cross-functional partners to implement solutions

Strategic Focus:
Drive business growth through strategic planning and innovation
Ensure high-quality standards through quality assurance
Influence leadership decisions through compelling presentations and recommendations
Communicate effectively with senior leaders to inform business strategy