What are the responsibilities and job description for the Desktop Support Technician II position at RTA US?
Job Description
Job Description
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Title : Desktop Support Technician II
Location : Mountain View CA
Pay rate : $40.00 - $42.00 / hour DOE
Duration : 18 Months (Possibility of extension)
Duties
- Duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers.
- May also serve other IT department roles such as ensuring that all of the computers in their company's network are backed up, safe and secure.
- May also deploy security updates to all the systems in their companies' servers and computers to make sure they are never compromised.
- May be required to show staff members how to use their company's computer programs and networks and how to adhere to security standards. Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. Coordinate with vendors to resolve problems.
- Add or replace memory, new keyboards, motherboards, and other components.
- Set up and troubleshoot domains, user accounts and software accounts. Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
Qualifications
Education Required
Bachelor of Science Degree from an accredited college.
Education Preferred
Bachelor of Science Degree from an accredited college.
Additional Information
Onsite
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
LI-RS3
Salary : $40 - $42
